Provides administrative support by performing delegated administrative and clerical duties for the assigned work area(s). Exhibits confidentiality, flexibility, accountability, and professionalism. Prioritizes heavy work volume among the various areas according to department demands. Responsibilities may include: Transcribing correspondence/documents; maintaining calendars; scheduling meetings; making travel arrangements and processing reimbursement for travel and other professional expenses; answering multi-line telephones and providing related follow-through; creating and maintaining web pages and databases/spreadsheets; providing support to departmental projects/activities as assigned; preparing reports, meeting agendas and minutes, and presentation materials; and, maintaining electronic files and records. Serves as a resource to the institution for department related needs and questions. May be responsible for supporting multiple individuals and performing high priority responsibilities or tasks in fast-paced environment.
High school diploma or GED equivalent required.
Some college preferred. Three years of secretarial experience preferred.
Demonstrated proficiency with general office and organizational skills. Demonstrated customer service skills and understanding of and adherence to confidentiality policy. Evidence of effective written and verbal communication skills and ability to establish and maintain effective working relationships. Demonstrated accuracy and attention to detail with ability to prioritize and handle a variety of tasks simultaneously, including standard office practices and independent composition of letters. Demonstrates professionalism and mutual respect when interacting with others. interactions. Demonstrated proficiency with MS Office Suite (e.g., Word, Excel, Publisher, Acrobat), including high volume calendar management/scheduling. Evidence of proficiency with virtual platforms (e.g., Zoom, MS Teams, SharePoint).
The Mayo Clinic is a world-renowned medical research group and healthcare organization known for its comprehensive clinical practice, education, and research, offering expert care across all medical disciplines to patients globally.
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