Administrative Assistant/Receptionist

The Receptionist/Administrative Assistant will be responsible for providing a variety of administrative and clerical support to the Boston brokerage teams and corporate teams as needed.

Primary Responsibilities and Duties:

The duties of the Receptionist, include but are not limited to:

• Answers telephones and directs the caller to the appropriate employee
• Take and retrieve messages for various personnel
• Greet and direct clients and other visitors to the company in a professional, friendly, hospitable manner
• Provides callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information.
• Receive, sort and forward incoming mail and publication.
• Forwards faxes by email to all employees and sends faxes to clients, etc.
• Prepare and apply postage to all outgoing mail, coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.).
• Maintains an orderly reception area
• Assists with other related clerical duties such as needed
• Responsible for the day-to-day operations of the organization (including, general up keep in the suite and overall maintenance of all office equipment)
• Other functions may be assigned as business conditions changes and by management from time to time

Requirements and Qualifications:

• Associates degree (good performance in any field of study) preferred; and one to three years of related experience in an receptionist/administrative role; or equivalent combination of education and experience
• Possess excellent verbal and written communication skills and exceptional interpersonal communication skills
• Demonstrate ability to operate and manage a phone system
• Ability to effective establish rapport, present information and respond to questions from managers, employees and clients
• Proficient computer skills, in particular Microsoft Office suite
• Ability to multi-task and maintain organization in a fast paced, changing environment
• Demonstrate ability to solve and define practical problems, collect data, establish facts and draw valid conclusions
• Ability to write reports and business correspondence
• Demonstrate to effectively establish rapport, present information and respond to questions from team members, employees and clients

Risk Strategies is the 9th largest privately held US brokerage firm offering comprehensive risk management advice, insurance and reinsurance placement for property & casualty, employee benefits, private client services, as well as consulting services and financial & wealth solutions. With more than 30 specialty practices, the firm serves commercial companies, nonprofits, public entities, and individuals, and has access to all major insurance markets. Risk Strategies has over 100 offices and nearly 5,000 employees across the US and Canada.

Industry recognition includes being named a Best Places to Work in Insurance for five consecutive years (2018-2022) and to the Inc. 5000 list as one of America’s Fastest Growing Private Companies. Risk Strategies is committed to being good stewards for our company, culture, and communities by having a strong focus on Environmental, Social, and Governance issues.

Applicant must live in, or be willing to relocate to the Boston MA area

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