Administrator, Registration Services

About the American College of Surgeons

The American College of Surgeons (ACS) is a professional and educational organization of surgeons that was founded in 1913 to raise the standards of surgical practice and improve the quality of care for surgical patients. The College is dedicated to the ethical and competent practice of surgery. Its achievements have significantly influenced the course of scientific surgery in America and have established it as an important advocate for all surgical patients. The College has more than 80,000 members and is the largest organization of surgeons in the world. For more information, visit www.facs.org.

Summary: Registration Services is responsible for the management of 40+ meetings annually. This position will require you to independently manage advance and on-site registration for attendees, guests, and exhibitors for approx. 15 annual midsize meetings (under 600 people/meeting) as assigned by the Manager, Registration & Travel Services. Management includes, but is not limited to, coordination with internal and external clients to assess registration needs; development of programming notes/business rules for registration website development; facilitation of database integration with various ACS departments and outside vendors as required (i.e. web services for membership verification, mobile apps, online CME claiming, session scanning, etc.); management of registration vendors to ensure accurate programming and functionality of registration websites (smaller meetings will require administrator to complete website programming); website testing; and on-site registration management when required. Registration email and phone support may be required during busy seasons. Assist Registration team with attendee management for larger meetings including the annual Clinical Congress. Assist Manager, Registration & Travel Services with departmental tasks as needed.

This exempt position will report to the Manager, Registration and Travel Services in the Division of Convention and Meetings. It is based in our Chicago office and is a hybrid role: 3 days per week in the office/2 days per week remote.

Required Education and/or Experience:

• Associate’s degree or higher from an accredited college or university is preferred but not required.
  
• Two or more years’ experience with registration, meetings, or hotel reservations required.
  
• Proficiency with template website development (i.e. JotForm) to include conditional formatting and integrations.
  
• Strong working knowledge of Microsoft Office products (Outlook, Word, Excel, and PowerPoint).

Comprehensive Benefits:
We’re committed to attracting and retaining top talent via valuable benefits!

• Vacation, personal, and sick hours including 13 paid holidays per year
• Hybrid office schedule
• Medical—comprehensive coverage through BlueCross BlueShield
• Dental, Vision, and Prescription drug program
• 403(b) Matching Program
• Pension Plan
• Flexible Spending Medical/Dependent Care
• Employee Assistance Program
• Short Term/Long Term Disability
• Life Insurance
• Domestic Partner Coverage
• Plus many other great benefits!

The American College of Surgeons is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to recruitment@facs.org or call (312) 202-5000 and let us know the nature of your request and your contact information.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)