Job details

Admissions Coordinator - Sunrise

Overview:

If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include 401K, medical, dental, vision and life insurance. We are looking for our future leaders, who are not only going to fill the qualifications for this job description, but who are going to exceed expectations. Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.

Responsibilities:

Shift - Tuesday-Friday 1pm to 9:30pm & Saturday 10am-6:30pm

Performs administrative duties required for admission of patients.

Review intake screening and VOB information for patients prior to admission, follow-up if warranted.
Coordinate with Patient Financial Information & Benefits Coordinator on insurance/financial issues that may arise during admission.
Collects any payments at time of admission as requested.
Forwards all collections and associated documentation to business office.
Completes and updates forms in operating platforms with patients.
Answer phone calls; make appropriate referrals based on information given by caller.
Assist with admission-related financial functions as necessary.
Manage transportation requests, including drivers, car service scheduling and dispatching.
Meets with families at time of admission, answer any questions / concerns.
Maintains and develops required reports as requested by Director of Patient Services.
Meets with drivers daily to discuss and coordinate transportation/ conflicts.
Monitors and manages all email correspondence.
Maintain compliance with insurance contractual obligations.
Maintains compliance with AAC policies and procedures.
Maintains compliance with state regulations.
Supports and promotes an environment of Customer Service.
Other duties as assigned

Qualifications:

High School Diploma or equivalent required
Bachelor’s degree preferred
1-2 years’ experience working a substance abuse facility or behavioral health preferred
Knowledge of Microsoft Office Suite
Ability to shift priorities to meet departmental needs.
Ability to plan and utilize time and resources effectively
Ability to maintain communication with poise and professionalism in conflictive situations.
Professional in appearance and manner

American Addiction Centers is an equal opportunity employer. American Addiction Centers prohibits employment practices that discriminate against individuals or groups of employees on the basis of age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law. AAC will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws.

American Addiction Centers Glassdoor Company Review

3.6

American Addiction Centers DE&I Review

No rating

CEO of American Addiction Centers

Michael Cartwright and Andrew McWilliams

Approve of CEO

By American Addiction Centers

American Addiction Centers' mission is to provide quality, comprehensive, compassionate and innovative care to adults and adolescents struggling with alcohol and/or drug conditions and mental/behavioral health issues. Through research-based and em...

23 jobs

MATCH

Calculating your matching score...

FUNDING

Nonprofit

INDUSTRY

Health Care Services & Hospitals

TEAM SIZE

1001-5000

LOCATION

Hybrid, based in Brentwood, TN

DATE POSTED