Admissions Specialist

This is a clerical position responsible for processing the essential documents for admission of undergraduate students to the university, including: applications, application fees, college transcripts, high school transcripts, test scores, and other related documents. Responsible for processing requests for information about SFA from many different sources; assisting in the preparation of mailings and correspondence to prospective students and applicants; analyzing critical decisions involving eligibility for admission, transferability of academic coursework and residence status (for payment of tuition); performing necessary functions for imaging of all documents (scanning, linking, etc.); and representing the office and university to new and prospective students. Reports to the appropriate Admissions Coordinator.

• Processes information and documents from prospective students and applicants to the university.

• Applies all pertinent admissions policies and procedures and makes decisions regarding eligibility.

• Evaluates course work transferred to the university from other colleges and universities.

• Aids in the preparation of correspondence to prospective students and applicants by mailing letters and other materials.

• Examines student files to determine residence status of applicants related to payment of tuition.

• Interacts with other on-campus departments regarding special requirements such as TSI, on-campus housing, academic advising, registration procedures, financial aid, etc.

• Scans electronic images into imaging database, performing verification and linking of imaged documents to the student information system.

• Interacts extensively with prospects and applicants requiring knowledge of customer service techniques, admission policies, registration procedures, etc.

• Processes application fee or appropriate fee waiver for each applicant and balances account daily.

• Assists in functions associated with special admission programs.

• Receives the receipt of payments from students and others for departmentally sponsored activities.

Performs other related duties as assigned.

The individual must possess the following knowledge, skills, and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation.

• Knowledge of, or the ability to learn, university policies and procedures.

• Knowledge of principles and processes for providing customer and personal services; including assessing customer needs, meeting quality standards for services, and evaluating customer satisfaction.

• Ability to operate office machines, including personal computer, printer, calculator, and fax machine.

• Ability to set priorities and complete assignments on time.

• Ability to maintain effective interpersonal relationships.

• Ability to communicate effectively in both oral and written form.

• Ability to handle difficult and stressful situations with professional composure.

• Ability to process and handle confidential information with discretion.

High school diploma or equivalent is required.

One year of related experience is required. General office experience in a public-contact position within a data processing environment is required.

Experience in a high school or collegiate setting is preferred.

This is a security-sensitive position subject to criminal record check.
This is an IT-sensitive position subject to the Computer and Network Security policy.

This position is eligible for participation in the Teacher Retirement System of Texas (TRS) retirement plan, subject to the position being at least 20 hours per week and at least 135 days in length.

Diversity and Inclusion Statement
At SFA, our commitment to diversity and inclusion is more than words—it is actions. We believe diversity and inclusion are keys to promoting more engaged individuals locally and globally. We at SFA are committed to amplifying a campus culture that nurtures belonging and embraces similarities while celebrating that every Lumberjack will be different. Those differences are valued, acknowledged, and supported purposefully. Office of Diversity, Equity and Inclusion | SFA (sfasu.edu)

Stephen F. Austin State University, an Equal Employment Opportunity and Affirmative Action Employer and Educator, is committed to excellence through diversity. All qualified applicants will receive consideration for employment without regard to sex, race, creed, color, age, national origin, religion or physical or mental disability as required by law. If, because of an impairment or disability, you need accommodation during any part of the employment process, please contact Human Resources at 936-468-2304.

Required fields are indicated with an asterisk (*).

Required Documents Optional Documents