Director, Data & Insights Customer Success

We are looking for a strategic leader to inspire a senior Customer Success team working our customers using Adobe’s Experience Cloud. The goal is not just retention and growth—it's about thinking like the customer—understanding their goals and consistently delivering value. Responsible for the development of engagement models, methodologies, and offerings that ensure the adoption of Adobe Digital... Experience products at our customers. Develop thoughtful and strategic offerings which engage customers at key points in the Customer life cycle that drives product adoption and value realization. Ensure their teams deliver efficiently via strong operational focus, capability development, and alignment with key partners in sales, product, and consulting teams. Adobe is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics