Coordinator, Accommodation

The Coordinator of Accommodation at Adtalem Global Education plays a vital role in ensuring that students with disabilities receive equitable accommodations. This includes processing accommodation requests, conducting training for staff, and staying knowledgeable about relevant regulations, such as the Americans with Disabilities Act (ADA). The coordinator will also collaborate with various offices to facilitate effective communication and support for students, making it a key position in the Office of Student Disability Services.

To be a successful Coordinator of Accommodation at Adtalem Global Education, candidates must hold a Bachelor's degree and have experience in higher education settings. Preferred qualifications include at least three years of experience in an accommodation coordination role and an understanding of the barriers to accessibility in education. Excellent communication and interpersonal skills are essential to foster strong relationships and effectively train colleagues.

The Coordinator of Accommodation at Adtalem Global Education is responsible for maintaining comprehensive knowledge of compliance standards such as the ADA and Section 504 of the Rehabilitation Act. By regularly attending training and staying updated on changes in regulations, the coordinator ensures that all accommodation processes align with legal requirements, ensuring fair access for students. Collaboration with legal teams and other institutional offices further strengthens adherence to these standards.

At Adtalem Global Education, the Coordinator of Accommodation will create and conduct training sessions for colleagues who interact with students needing accommodations. These training sessions aim to educate staff on the accommodations process, applicable regulations, and best practices for supporting students with disabilities. By focusing on inclusivity and understanding, these trainings will empower faculty and staff to better assist students.

Adtalem Global Education fosters a cooperative, respectful, and professional workplace culture that values inclusivity and diversity. As a Coordinator of Accommodation, you'll be encouraged to build strong relationships with colleagues across departments while maintaining confidentiality and integrity. The hybrid work model supports team collaboration, while the emphasis on creating a positive impact enhances the overall work environment for everyone.

When answering this question, highlight specific experiences where you handled accommodation requests, emphasizing your understanding of the legal frameworks and the procedures you followed. Discuss how you ensured confidentiality and the proactive steps taken to support students, showing your commitment to fostering an inclusive environment.

It's important to demonstrate your commitment to continuous learning in your response. Mention various resources you utilize, such as professional organizations, webinars, training sessions, and relevant literature. This shows that you prioritize compliance and are proactive in updating your knowledge to serve students effectively.

When addressing this question, outline your approach to training, emphasizing the importance of interactivity and engagement for staff. You might mention incorporating case studies, encouraging discussion, and providing tangible resources to equip colleagues with the tools they need to assist students effectively.

Reflect on a specific scenario that exemplifies your problem-solving skills. Focus on how you handled an accommodation request that was complicated or faced resistance. Discuss the steps you took to advocate for the student while navigating institutional policies, showcasing both empathy and decisiveness.

This is your chance to demonstrate your understanding of accessibility issues. Discuss both physical barriers, like campus infrastructure, and systemic challenges, such as lack of awareness or training among faculty. Suggesting potential solutions shows you are not only aware but also forward-thinking.

Describe your approach to teamwork and collaboration, emphasizing clear communication and relationship-building with other departments. Talk about how sharing insights and updates with staff can create a collective commitment to student success, facilitating a smoother accommodations process.

To craft a strong response, link your personal values and professional goals to Adtalem's mission. Speak to your passion for education, accessibility, and creating equitable opportunities for all students. This connection to the organization's goals will resonate with interviewers.

Outline a structured approach for gathering feedback from students and faculty regarding the accommodations in place. Discuss metrics that could measure success, such as student performance, satisfaction levels, and areas for improvement, showing your analytical mindset.

When discussing confidentiality, highlight your understanding of its importance in the accommodations process. Explain the measures you would take to protect student information, such as secure record-keeping and limited access, showcasing your commitment to ethical standards.

Express the critical nature of empathy in understanding students’ unique challenges and navigating their accommodations requests. Highlight how empathy fosters trust and collaboration, ultimately enhancing the support students receive. This shows your alignment with Adtalem's commitment to inclusivity.