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Inside Sales Representative

Summary

Sales Representative Inside

 

At our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Sales Representative to make sales calls on assigned groups of customers via telephone, e-mail, and fax to establish and qualify clients/prospects. Establishes, maintains, and expands client lists and keeps a daily record of calls and information requests sent. Takes orders, closes sales, and prepares appropriate documentation. In addition, responsible for revenue budget achievement, meeting client quotas, reaching account goals on a monthly, quarterly and/or annual basis, expanding sales, and ensures positive long-term relationships and high potential for repeat business with customers.

 

Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

 

What we offer:

  • Full-Time Benefits (Medical, Dental, Vision, Life)
  • 401(k) with company match
  • Training and Career Development
  • Generous Paid Time-Off 

Responsibilities:

  • Make Outbound and Incoming calls to achieve sales and call goals.
  • Assist Inside Sales Manager in achieving Company income and expense budgets by ensuring all marketing strategies are implemented.
  • Increase sales through efficient management of promotional spending within client guidelines.
  • Meet or exceed clients’ goals for sales, distribution, and promotional volume by working with all related departments for assigned customer.
  • Utilize appropriate sales materials and data to deliver fact-based solutions to customers.
  • Achieve incremental growth by pursuing volume-producing merchandising at assigned customer account.

Qualifications:

  • High School Diploma or GED required
  • Previous sales experience a plus
  • Strong written communication and verbal communication skills
  • Good interpersonal skills
  • Well-organized, detail-oriented, and able to handle a fast-paced work environment
  • Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines; demonstrates a high level of result-orientated performance

 

Job Will Remain Open Until Filled

Responsibilities

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

 

Position Summary

 

The Sales Representative makes sales calls on assigned groups of customers via telephone, e-mail, and fax to establish and qualify clients/prospects. Establishes, maintains, and expands client lists and keeps daily record of calls and information requests sent. Takes orders, closes sales, and prepares appropriate documentation. In addition, responsible for revenue budget achievement, meeting client quotas, reaching account goals on a monthly, quarterly and/or annual basis, expanding sales, and ensures positive long-term relationships and high potential for repeat business with customers.

 

Essential Job Duties and Responsibilities

 

Expand Sales

  • Make Outbound and Incoming calls to achieve sales and call goals
  • Continue to add clients purchased by Customer
  • Send email blast and mail out per Client requirements
  • Expand customer base and customer distribution
  • Receive and expedite all new business calls from CDM’s, BDM’s, and outside sources

Revenue Budget Achievement

  • Assist Inside Sales Manager in achieving Company income and expense budgets by ensuring all marketing strategies are implemented
  • Increase sales through efficient management of promotional spending within client guidelines

Client Quota Achievement

  • Meet or exceed clients’ goals for sales, distribution, and promotional volume by working with all related departments for assigned customer
  • Utilize appropriate sales materials and data to deliver fact based solutions to customers

Existing SKU Achievement

  • Ensure incremental sales through distribution of new products and maintenance of existing SKU’s

Sales Growth and Reporting

  • Achieve incremental growth by pursuing volume-producing merchandising at assigned customer account
  • Provide monthly business updates

Process Development

  • Work with Inside Sales Manager to identify process/system enhancement for tracking, call efficiency, reporting, and any other identified improvement areas

Miscellaneous

  • Provide necessary documentation to BAA to ensure all new customers are set up in GenWeb
  • Work with BDM and Customers to determine Trade Show and special programs participation
  • Assist with set-up, sell, and dismantle if attending Trade Shows
  • Maintain distribution grid, contract log, and other trackers as requested
  • Perform other job-related duties as assigned

Supervisory Responsibilities

 

Direct Reports

 

This position does not have supervisory responsibilities for direct reports

 

Indirect Reports

 

This position does not have guidance or mentoring responsibilities for indirect reports

 

Travel and/or Driving Requirements

  • Travel is an essential duty and function of this job. Driving is not an essential duty or function of this job. 
  • Travel up to as needded 

Minimum Qualifications

 

The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job

 

Education Level: (Required): High School Diploma or GED or equivalent experience

                                   

Field of Study/Area of Experience: 

  • Previous sales experience a plus

Skills, Knowledge and Abilities

  • Strong written communication and verbal communication skills
  • Good interpersonal skills
  • Well-organized, detail-oriented, and able to handle a fast-paced work environment
  • Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines
  • Flexible and adaptable, able to change and alter according to changes in projects or business environment
  • Demonstrates a high level of result-orientated performance

Environmental & Physical Requirements

 

Office / Sedentary Requirements

 

Incumbent must be able to perform the essential functions of the job.  Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds. 

 

Additional Information Regarding The Company Job Duties and Job Descriptions

 

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law.  The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

 

Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes.  Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).

Important Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Inside Sales Representative, Advantage Solutions

If you're looking to jumpstart your career in sales, our company in Grand Rapids is searching for an enthusiastic Inside Sales Representative to join our dynamic team! At our company, we take pride in nurturing People, Brands, and Businesses. As an Inside Sales Representative, you will be the voice of our brand, making marketing calls to connect with clients and prospects through various channels including phone, email, and even fax. Your role will be pivotal in establishing, maintaining, and expanding our client lists while you ensure positive relationships with them. You're not just making calls; you're building connections and driving sales! You'll be responsible for taking orders, closing sales, and meticulously documenting all your actions to help meet and exceed revenue goals. Sound exciting? You’ll be fortunate enough to collaborate with an amazing team, leverage strategic marketing strategies, and play an integral role in the company’s growth while enjoying a plethora of benefits including full medical coverage, a 401(k) plan with a company match, generous paid time-off, and opportunities for training and career development. If you're detail-oriented, possess strong communication skills, and thrive in a fast-paced environment, we want to hear from you. Join us at North America’s leading business solutions provider and tap into your potential today!

Frequently Asked Questions (FAQs) for Inside Sales Representative Role at Advantage Solutions
What are the main responsibilities of an Inside Sales Representative at our company?

As an Inside Sales Representative at our company in Grand Rapids, your primary responsibilities include making outbound and incoming sales calls to achieve established goals, maintaining and expanding client lists, taking orders, closing sales, and preparing necessary documentation. You'll contribute to revenue budget achievement, meet client quotas, and ensure a positive long-term relationship with customers. Delivering fact-based solutions and collaborating with various departments to meet clients' needs will also be part of your daily tasks.

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What qualifications do I need to apply for the Inside Sales Representative position at our company?

To qualify for the Inside Sales Representative position at our company, candidates must have at least a High School Diploma or GED. While previous sales experience is a plus, we are more interested in your strong written and verbal communication abilities, good interpersonal skills, and your capacity to thrive in a fast-paced work environment. Being detail-oriented and well-organized is essential, as you'll need to juggle multiple tasks with accuracy.

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How can I grow my sales career as an Inside Sales Representative at our company?

At our company, as an Inside Sales Representative, you will have ample opportunities for career growth. Our commitment to training and career development means you’ll not only gain valuable skills but also be guided on best practices to enhance your sales techniques. By meeting and exceeding sales goals, you can position yourself for promotions, participate in additional training programs, and even take on leadership roles within our sales team as you gain experience.

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What kind of work environment can I expect as an Inside Sales Representative at our company?

You can expect a collaborative and dynamic work environment at our company. As an Inside Sales Representative, you'll primarily work in an office setting where you will need to be comfortable sitting for extended periods. Our team values open communication, teamwork, and mutual support, making it easier for everyone to achieve their goals. Moreover, you can always count on receiving guidance from the Inside Sales Manager to help you excel in your role.

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Are there opportunities for advancement for an Inside Sales Representative at our company?

Absolutely! Our company believes in promoting from within, and the Inside Sales Representative role is a fantastic stepping stone for career advancement. By consistently meeting and exceeding sales targets and demonstrating your capabilities, you can progress into a senior sales position or management roles with greater responsibility. We also provide ongoing training to enhance your skills and prepare you for the next level in your career.

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Common Interview Questions for Inside Sales Representative
What strategies would you use to achieve sales goals as an Inside Sales Representative?

To achieve sales goals as an Inside Sales Representative, I would leverage a combination of research and relationship-building techniques. First, it's crucial to understand the product and the needs of your clients. I would create tailored pitches for each client, utilizing data to showcase how our services can meet their specific needs. Building rapport and trust through consistent communication can boost client satisfaction and retention, which in turn drives sales.

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How do you handle rejection in sales?

Handling rejection in sales is part of the journey. I believe in viewing rejection as an opportunity for growth rather than a setback. I take time to analyze each interaction, learning what could have been done differently and continuously adapting my approach. Staying positive and motivated is key, and I always remember that success in sales often comes from persistence and resilience.

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Can you describe your experience with CRM tools?

I have extensive experience using CRM tools to track customer interactions and manage the sales pipeline effectively. I utilize these systems to organize client information, log calls, and follow up on leads, ensuring no opportunity slips through the cracks. Efficient use of a CRM not only enhances productivity but also allows for personalized communication with clients, which is essential in driving sales.

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How would you approach a potentially hesitant customer?

When approaching a hesitant customer, my strategy involves empathetic listening and understanding their concerns. I'd engage them in a conversation, asking open-ended questions to uncover any reservations. By addressing these concerns directly and providing tailored solutions, I can build trust and demonstrate our value. It's important to ensure they feel comfortable and supported throughout their decision-making process.

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What do you think is the key to successful sales in an Inside Sales position?

The key to successful sales in an Inside Sales role lies in effective communication and understanding the client’s needs. It's crucial to build strong relationships based on trust and transparency. By staying informed about market trends and the competition, I can provide clients with insights that make our offerings more valuable to them. Additionally, consistently following up with clients to nurture relationships is vital for long-term success.

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How do you manage your time when juggling multiple clients?

Managing time effectively in an Inside Sales role requires prioritization and organization. I like to start my day by planning out what tasks are most critical, leveraging task management tools to stay on track. Setting aside time slots for different clients based on urgency and potential is essential. Regular reminders for follow-ups ensure that every client feels valued and engaged without feeling overwhelmed.

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How would you utilize team resources to enhance your performance as an Inside Sales Representative?

Utilizing team resources effectively involves collaboration and communication. I would actively share insights and feedback with colleagues, seeking advice and best practices on overcoming challenges. Utilizing resources such as marketing materials or training sessions can help refine my pitch and approach. Moreover, learning from my team helps us collectively achieve our sales targets and fosters a supportive work environment.

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What measures would you take to expand your client base?

To expand my client base, I would first analyze current clients to identify those most likely to refer others or explore new markets. I would leverage networking opportunities, maybe engage on social media, and attend industry events. Additionally, employing targeted email campaigns and following up on previous leads can effectively generate interest and growth in new sectors.

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How would you prepare for a product launch aimed at your clients?

Preparing for a product launch requires thorough research and a well-structured plan. I would first ensure I fully understand the product, identify its unique selling points, and think about how it solves clients' problems. Subsequently, I'd develop outreach materials, and plan communication strategies aimed at existing and potential clients about what the launch means for them. Utilizing CRM for follow-ups and gathering feedback post-launch would ensure a seamless experience.

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What do you enjoy most about working as an Inside Sales Representative?

What I enjoy most about working as an Inside Sales Representative is the opportunity to connect with people and help them find solutions. Every interaction is different, and I love the challenge of tailoring my approach to meet individual needs. The fast-paced nature of sales keeps me energized, and achieving my targets provides a sense of accomplishment that drives me to keep pushing for more.

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DATE POSTED
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