Planning Manager

This role can be based in either the San Francisco Bay Area, New York City, or Remote

Aescape  - pronounced “escape” - is a first-of-its-kind lifestyle robotics company bringing people and robotics together for better living. We are in a period of rapid growth, launching our category-transforming product in 2024 with global leaders in hospitality, wellness, sports and fitness. Our diverse team focuses every day on building products that will change and improve the lives of our members and partners we do business with. 

As the Planning Manager for the operations team, you’ll pioneer the development, implementation, and management of our inventory planning processes.

What You'll Do 

• Manage Aescape's order management to preserve optimal inventory health, containing sales operations planning, efficient first-mid-last mile allocation, and install backlog prioritization.

• Review open orders with the sales team regularly to precisely determine material requirements and review install performance, ensuring a transparent fulfillment model for efficient sales order management.

• Uphold a customer-centric focus by consistently prioritizing customer needs and expectations in every aspect of the role, adhering to the principle that the customer is always first.

• Help balance the total company's supply and demand structure by considering various factors such as forecast error, backlog, safety and spare part stock, capacity, estimated ship windows (ESW), distribution deviation, inventory ownership, and other inventory planning KPIs .

• Support the comprehensive planning process to enhance the availability of materials, subassemblies, and finished goods. This includes optimizing ESW’s, conducting proper distribution network modeling, and formulating an inventory position strategy, all from a first-mid-last mile perspective.

• Collaborate with the installation team and third-party logistics (3PL) providers to enhance the delivery and installation of products, including subassemblies and spare parts.

• Act as a key stakeholder for Aescape's ERP implementation, ensuring smooth communication with 3PL providers and promptly addressing any supply shortages during ERP administration.

• Lead the development of processes, systems, and tools required for efficient planning, including the enhancement of the ERP system, in the realm of process and system development.

• Provide clear and consistent recommendations to the head of planning on how to improve end-to-end supply chain planning and identify opportunities for total cost reduction .

What You’ll Bring

• BS in business, supply chain, industrial engineering, or other related technical degree.

• 6+ years of inventory, production, supply, demand, and/or sales order planning in hardware manufacturing environment.

• Experience with NPI planning at turnkey and non-turnkey levels.

• Strong ERP system implementation knowledge.

• Experience in full product life cycle and development build milestones.

• Experience with complex hardware and assembly through global multi-tier supply chain.

• Ability to adjust priorities effectively in a fast-paced, dynamic environment.

• Strong interpersonal, communication, and presentation skills—both verbal and written.

• Eye for detail, organization, and time management skills.

• Ability to build key relationships with internal and external stakeholders, including customers.

• Solid understanding of entire end-to-end supply chain from manufacturer -> customer.

• Ability to adjust priorities effectively in a fast-paced, dynamic environment.

• Ability to travel up to 5%.

Nice-to-have, but Not Required 

• MS or MBA in supply chain management or industrial engineering.

• APICS CPIM certification.

• Lean Six Sigma Green Belt.

• Strong experience in NetSuite Enterprise Resource Planning (ERP).

• Excel Solver and data modeling capabilities.

• Arena experience.

What’s In It For You 

• Join a trailblazing tech company anticipated to transform the massage industry.

• The chance to make a difference with a product that empowers healthier and happier living.

• Team culture driven by passion, ambition, empowerment, inclusion, curiosity, and fun!

• We’ll grow together – your personal and professional growth are equally important.

• An environment that empowers individuals, emboldens teams, and rewards achievement.

• Early stage equity in a company led by serial entrepreneurs with multiple exits.

• Medical, vision, and dental insurance covered by us (if scheduled 30+ hours/week) .

• 401k with 4% company match.

• Unlimited vacation, generous parental leave .

• Working late? Dinner is on us.

• Competitive pay plus bonus + equity.

More on Aescape

Aescape (pronounced 'escape') is a first-of-its-kind lifestyle robotics company bringing people and robotics together for better living. Founded in 2017, Aescape has developed fully automated massage therapy to help hospitality, fitness and healthcare industries meet the rising demand for wellness services in the face of a growing global labor shortage. Aescape delivers exceptional massages: consistent, accessible, and on your terms.

We’re proud to share that we’ve raised $70M pre-launch, affirming what we know to be true: we’re truly revolutionizing the massage experience. 

Founder Eric Litman (4 prior exits) is joined by a leadership team from Peloton, Tonal, Amazon, Accenture, Apple, Bird, Meta, and Intuitive Surgical.

Named by Business Insider as one of the top 22 innovative sports startups!

We are inspired by individuals who are passionate, driven, and eager to learn. We value diverse perspectives and people who are resourceful, determined, and have a passion to make a difference in the world. Like our product, we empower people to reach their full potential with Aescape.

TRY ONCE, BELIEVE FOREVER.