AffiniPay is seeking a Professional Services Specialist in Austin, TX to manage custom solutions for clients. Ideal candidates have strong attention to detail, project management skills, and a commitment to customer satisfaction.
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Skills
Strong knowledge of Microsoft Word
Exceptional written and verbal communication skills
Customer relationship-building and account management
Ability to manage multiple projects and tasks efficiently
SaaS support or legal experience desired
Responsibilities
Manage pipeline of professional services including document automation and client intake forms
Facilitate customer relationships and ensure project success
Collaborate with customers and 3rd party contractors
Utilize Microsoft Word and internal software for project tasks
Track project timelines and maintain quality standards
Benefits
Fully covered medical, dental, and vision coverage
Flexible paid time off policy
401K with company match
Health Wellness Program
Parental resources including 16 weeks of paid time off
Professional development opportunities
Matching Gift Program for charitable donations
D&I initiatives focused on multicultural issues and diversity
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