Operations Manager

At Agile Defense we know that action defines the outcome and new challenges require new solutions. That’s why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next.

Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility—leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation’s vital interests.

Requisition #: 661

Job Title: Operations Manager

Location: Remote to Fort Meade, MD

Clearance Level: Active DoD - Top Secret SCI

Salary Range: $91,000 - $136,500

Required Certification(s): 

·         TBD

SUMMARYNext Generation Interagency Intelligence and Cyber Operations - The customer mission aims to build communities of Innovators to generate innovative solutions to national security problems to support DoD, the Intelligence Community, and other government organizations. Create new opportunities for national security service by building models of service that account for generational and cultural differences between the military, academic, and venture communities and providing flexible pathways to official service within the DoD.

Interagency Intelligence and Cyber Operations (ICON) The Next Generation Interagency Intelligence and Cyber Operations (ICON) task intends to address the ongoing need to deliver new and expedient capabilities to the intelligence and DoD’s network of cyber operations stakeholders. Continuation of support under the COCOM Cyber Mission Support (CCMS) task order. The multi-tenant, project-based procurement sponsored by NSIN to support its Mission Partner network with implementing cyber solutions across various DoD and Intel programs.  This is a unique opportunity to work across the cyberspace operations community supporting NSIN’s Mission Partners, such as, United States Cyber Command (USCYBERCOM) and the Cyber Mission Forces (CMF); Geographic and functional COCOMs; Joint Task Forces (JTF); Service cyberspace components (e.g., Marine Forces Cyber Command (MARFORCYBERCOM) and U.S. Fleet Cyber Command (FCC); DoD component services and agencies; Intelligence agencies.; Homeland Security operational components Partners.

JOB DUTIES AND RESPONSIBILITIES

·         Manages task assignment and management staff for Program Administration and Deployment processes serving as a primary point of contact between the customer and internal teams, ensuring effective communication and understanding of project requirements.

·         Provide hands-on support to the customer, tracking task management, documentation, and the facilitation of meetings while maintaining strong relationships with the customer and all stakeholders.

·         Support to the customer may also include the preparation of reports, presentations, and other documentation as required by the customer.

·         Advanced administrative skills and personnel management experience, including the ability to prioritize work tasks in accordance with internal processes and procedures.

·         Identify and anticipate customer needs, proactively addressing concerns and providing solutions.

·         Lead and document communication and coordination with individual employees, Senior Management Specialists, PMO, Government entities (when required), and other relevant groups.

·         Management of data, personnel tracking and accountability, and issuing LOAs and CACs.

·         Provides supervision and mentorship to subordinate project and ICON Innovation Collaborative (IIC) staff members.

QUALIFICATIONS

Required Certifications

·         TBD  

Education, Background, and Years of Experience

·         BA/BS and 9 years of management experience

ADDITIONAL SKILLS & QUALIFICATIONS

Required Skills

·         BA/BS and 9 years of management experience

Preferred Skills

·         Excellent communication skills

·         Excellent Customer Focus/Satisfaction skills

·         Strong team/personnel leadership skills

WORKING CONDITIONS

Environmental Conditions

·         Contractor site with 0%-10% travel possible. Possible off-hours work to support releases and outages. General office environment. Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.

Strength Demands

·         Sedentary – 10 lbs. Maximum lifting, occasional lift/carry of small articles.  Some occasional walking or standing may be required.   Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Physical Requirements

·         Stand or Sit; Walk; Use Hands / Fingers to Handle or Feel; See

Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together. What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are.

Happy - Be Infectious.

Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do.

Helpful - Be Supportive.

Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated.

Honest - Be Trustworthy.

Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support.

Humble - Be Grounded.

Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task.

Hungry - Be Eager.

Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges.

Hustle - Be Driven.

Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)