Pharmacy Director

As a Pharmacy Director at AIDS Healthcare Foundation, your main responsibilities include overseeing pharmacy operations, managing the pharmacy team, ensuring compliance with state regulations, and maintaining high standards of customer service. You will also be responsible for conducting medication therapy management encounters, which involve engaging patients to optimize their medication use and support their healthcare needs.

To qualify for the Pharmacy Director position at AIDS Healthcare Foundation, candidates must possess a valid California Pharmacist license without restrictions, or be able to obtain an AAHIVP certification within 18 months of employment. Furthermore, experience with pharmacy management systems and exceptional customer service skills are essential to succeed in this role.

Yes, being bilingual in English and Spanish is preferred for the Pharmacy Director role at AIDS Healthcare Foundation. This skill greatly enhances communication with a diverse patient population, allowing for better understanding and engagement during medication therapy management encounters.

Customer service is critical for the Pharmacy Director role at AIDS Healthcare Foundation. You will need to excel in interpersonal skills to ensure effective communication with patients during medication therapy management. Your ability to provide exceptional service directly impacts patient satisfaction and their willingness to engage in their healthcare journeys.

AIDS Healthcare Foundation is dedicated to employee growth and success. As a Pharmacy Director, you'll have access to continuous training opportunities, mentorship programs, and resources to help you excel in your role. The organization values its employees and is committed to creating an environment where you can thrive and make a real difference.

When managing a pharmacy team, it is essential to foster an open line of communication and encourage collaboration. Discuss your leadership style, focusing on whether you promote empowerment and continuous learning among team members.

Share specific examples of your experience with medication therapy management, emphasizing how you've engaged patients, gathered necessary information, and provided valuable consultations that improved their healthcare outcomes.

Explain your familiarity with state and federal regulations and your approach to keeping abreast of changes within the pharmacy landscape. Stress the importance of training your team to maintain compliance and conducting regular audits.

Discuss your attention to detail and organization skills. Explain specific strategies you use to ensure accurate data input, such as double-checking entries, using system alerts, and training your staff on best practices.

Describe your approach to addressing customer complaints. Highlight the importance of active listening, empathy, and finding a resolution while keeping the lines of communication open for the customer to feel heard.

In your response, articulate your passion for healthcare and advocacy for people living with HIV/AIDS. Share any personal motivations or experiences that drive your commitment to improving lives within this community.

Discuss your time management skills and how you prioritize tasks. Give examples of tools and techniques you use to stay organized while ensuring that both patients and staff receive the attention they deserve.

Provide a concrete example of a process you implemented, discussing the challenge you faced, your thought process, and the positive results it achieved for your pharmacy and patients.

Explain your approach to continuous learning and knowledge sharing within your team. Mention using training sessions, workshops, and digital resources to ensure that your pharmacy staff remains well-informed about new medications and evolving treatment options.

Share your thoughts on essential qualities such as strong leadership, excellent communication skills, a commitment to patient care, and the ability to navigate challenges in a fast-paced environment—all key attributes that resonate with the role of a Pharmacy Director.