Call center representative

A.Position : Call Center Representative B.Job Description / Responsibilities :• Answering incoming calls and reply inquiries• Making and rescheduling reservations for passengers• Handling customers’ complaints• Other work related tasksC.Qualifications :• High school degree or above with good communication skills in both English and Chinese• Good communication & customer service skills• Proficient in Microsoft Office applications (Word, PowerPoint, and Excel)• Able to work under strong pressure• Full-time working hours will include weekends, holidays, morning and evening shifts;• Part-time working hours can be negotiated• Must be authorized to work in the U.S. without future sponsorshipD.Benefits :• Competitive salary and bonus• 100% company paid medical insurance• 401k options• Travel benefits• Career advancementLast updated : 2024-09-15