Air Freight Operations Executive (Import) - job 1 of 2
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Job Description
Efficient and smooth handling of import shipments - preparation of HBL/HAWB, Mbl/MAWB draft, manifest, billing, input costs, track & trace events, and pre-alert to overseas stations.
Timely preparation of all related shipping supporting documentations with accuracy and efficiency [import/export] such as: Invoices, Packing list, B/L, AWB, C/O, L/C and other relevant shipping documents
Coordinating import shipment with local & overseas customers, shipping agent, sub-contractor, port agents and truckers for on all import and export related transportation arrangement matters.
Maintaining latest customer contact to ensure quality service provided to customer
Adhering continuous improvement procedure through best practice to increase competency level of sea freight related process to achieve performance, quality, compliance and service level growth
Handling local & overseas Customer enquiries
Closing of P/L Statements within deadline
Responsible for warehouse releasing / receiving and labeling
Adhere to in-house customers’ requirements
Assure proper information flow with sales team on changes and/or problems with external customers, with specific focus on air freight concerns
Ensure prompt and accurate declaration/ information to carrier or co-loader
Any other ad hoc additional functions as assigned by Management
Job Requirements
Minimum 1 year of freight forwarding experience
Both Import and Export Air Freight experience will be an advantage
Ability to work in a fast-paced and deadline-driven environment
Knowledge of Air Import/Export regulations and documents
Ability to multi-task, prioritize, and manage time effectively
Exceptional customer service and follow up skills
Required to work any of the assigned shift hours: 11pm – 8am, 7am to 4pm, 3pm to 12am.