Senior Product Manager - Bay Area - San Francisco

Aircall is a place where voices are valued.

Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 18,000+ customers (and growing) to make authentic, human connections.

Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, or at home – everyone has a voice that is valued.

Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.

About the team

Join the growing SF office on the Growth team, responsible for driving step-change revenue growth across the customer journey. As an early member, you’ll be pivotal in shaping team culture and be a part of a tight-knit and growing team in San Francisco, where you’ll spend plenty of time with our CPO and CTO.

About the role

We’re looking for a driven and insightful Senior Product Manager who loves driving business results via customer value. If you are energized by 0-to-1, seeing charts that go up-and-to-the-right, and building a team that has fun together, this role is for you.

• Own the New Customer Experience product space end to end, responsible for acquiring and converting high quality leads to customers 
• Partner with Engineering, Design, Research, Sales, Customer Success, and more to bring compelling and intuitive self-serve experiences to prospects to help them understand the value of Aircall on day 1
• Manage performance of the acquisition and conversion funnels, identifying new opportunities for investment 
• Mentor PMs in other Growth spaces, including churn prevention and expansion

• 4+ years of Product Management experience. Prior Growth experience is a plus
• Track record of driving results and bringing value to your users – whether they’re consumer or SMB
• You make things happen – you’re able to take ambiguous problems, make data-informed decisions, and figure out what it takes to ship 
• Love for shipping quality products, informed by strong product intuition and ability to drive quality decision-making
• Strong communication skills to bring teams and leaders along, to ensure you’re making the most of organizational context and keeping those critical to successful product experiences aware of the changes you’re making
• Passion for building a culture that is energetic and productive, with demonstrated investment in mentorship and team-building

Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.

Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.

We’re creating a place where great people trust one another and thrive together.

People flourish at Aircall and now is the time to be part of the team and the journey we’re on.

Why join us?

🚀 Key moment to join Aircall in terms of growth and opportunities

💆‍♀️ Our people matter, work-life balance is important at Aircall

📚 Fast-learning environment, entrepreneurial and strong team spirit

🌍 45+ Nationalities: cosmopolite & multi-cultural mindset

💵 Competitive salary package & equity

🏨 Medical, dental, and vision insurance is 100% covered

📈 401k plan with company matching!

✈️ Unlimited PTO — take the time you need to come to work feeling great!

⭐️ Wellness, commuter, and childcare reimbursements

💚 Generous parental leave policy

DE&I Statement: 

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. 

We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.  

We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.

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