Air France KLM Engineering & Maintenance
As an Airline MRO, our role at Air France Industries KLM Engineering & Maintenance is to guarantee the smooth operation of the aircraft our customers entrust to us. We are a major multi-product MRO (Maintenance, Repair, Overhaul) provider. With a workforce of over 12,800, We offer comprehensive technical support ranging from engineering and line maintenance to engine overhaul, aero structure and fan thrust reverser support, as well as the management, repair and supply of components backed by a powerful logistics network. We support almost 3,00 aircraft operated by 200 major airlines.
Hybrid work model (3x weekly in office 2x weekly work from home).
Job Responsibilities
The Repair and Availability Controller (R&AC) is responsible for repair and delivery service levels for our customers by:
1. Issuing repair orders within 24 Hrs. after receipt of the customers’ parts
2. Managing the repair flow at the designated vendor to assure timely re-delivery of the repaired
parts, including receipt of the parts.
3. Release parts on customer requests’ within the agreed timeframe. The R&AC is involved in the whole logistical flow of components within the 787 supply chain.
Main job tasks:
a. Check and complete the documentation of the unserviceable part in the designated systems Crocos and Aeroxchange.
b. Prepare the (warranty) repair order in the SAP system
c. Assure and register shipment of the repair order to the designated vendor
d. Report deficiencies in customer paperwork or information
e. Prepare shipping documents for parts repaired at European facilities and inform the Amsterdam organization.
a. Assure and register receipt of the part at the vendors’ location and estimated return
date
b. Review and process quotes, including preparation of customer invoicing.
c. Report and take action on any deviations to the agreed repair turn time to limit impact for the customer
d. Register shipments and receipt of repaired components in the designated systems.
e. Support the Amsterdam organization with specific repair orders on request
a. Acknowledge customer requests’ within the agreed target time (< 1 Hr.)
b. Check and complete part information in the designated system to inform the customer
c. Prepare shipping documents
d. Assure release of the parts from any of the KLM warehouses (Miami, Amsterdam, Kuala Lumpur)
e. Inform customer with shipping details and register information in the designated
systems
a. Stock balancing between KLM storage locations based on input from KLM Pool
Management, prepare shipping documents and release parts from the warehouse.
Register in the applicable systems
Knowledge, education and experience
Proficient in English, second language (Spanish) is preferred.
Physical Demands
Ability to lift up to 40 lbs and over 40 lbs. with assistance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
Job Type: Full-time
Pay: From $19.45 per hour
Benefits:
Schedule:
Work Location: In person
Air France is the French flag carrier headquartered in Tremblay-en-France. It is a subsidiary of the Air France-KLM Group and a founding member of the SkyTeam global airline alliance. As of 2013 Air France serves 36 destinations in France and oper...
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