Airport Services Dispatcher - Salt Lake City

John Bean Technologies Corporation (JBT) is a leading global technology solutions provider to the food processing and air transport industries. JBT sells critical equipment and services to domestic and international air transportation customers through its AeroTech segment. JBT also designs, produces, and services sophisticated products and systems for multi-national and regional food companies through its FoodTech segment. JBT AeroTech manufactures and services airport ground support equipment (plane de-icers, aircraft tow vehicles and cargo loading systems), airport gate equipment (Jetway brand), and military equipment.

Airport Services **We offer a comprehensive solution to the management, consulting and operational maintenance needs of Airports and Airlines across North America. Our expertise includes efficiency optimization through performance monitoring and maintenance of key systems and hardware at boarding bridges, terminals, baggage areas and beyond.
Benefits We Offer

• Health, vision and dental benefits from day one.
• 401k
• Double pay on worked holidays
• Paid Vacation
• Employee Discounts
• Potential for progression
• Life insurance

**This position is located at the Salt Lake City International Airport at Salt Lake City, Utah**
**
**Responsibilities:

• Consistently receive and record all incoming service and information calls in the log report.
• Provide vigilant monitoring of the operational status of the Passenger Boarding Bridges, custodial, landscaping, facilities related issues and dispatch appropriate personnel to fix any system jams, alerts, alarms, faults, malfunctions, and/or outages.
• Ability to understand the physical system layout and associated controls functionality in order to efficiently manage daily operations.
• Complete discrepancy report when there in a major incident impacting operations.
• Aptitude to deploy proper contingency plans and protocols during emergency situations and events as required due to system outages and/or malfunctions.
• Monitor make-up assignments and overall system statistical reports.
• Provide quality customer services in communicating and collaborating with the Airlines to obtain and process current flight schedules.
• Respond to operation inquires, complaints and issues interfacing directly with the user Airlines, Airport, TSA, ACH and other stakeholders.
• Initiate operational decisions for any backup/fallback procedures necessary by implementing necessary measures to allow for continuous operations.
• Ensure smooth daily start-ups by reviewing and verifying completion of the start-up check procedures and processes.
• Oversee the CMMS database including work order entry duties and other associated responsibilities including generate, develop, process, review, and distribute reports.
• Assist the Supervisor and Site Manager with preparing and generating reports to analyze system performance trends, but not to interfere with the primary duty of system monitoring.
• In case of emergencuy, contact all airport tenants in terminals as required and follow emergency protocol.
• Maintain a clean and safe work environment.
• Maintain the confidentiality of all information pertaining to airport operations.
• Comply with company safety program and trainings.
• Ability to work productively and cohesively in a diverse and multicultural environment.
• Perform other duties as assigned or needed.

PHYSICAL DEMANDS:
While performing the duties of a Dispatcher, the employee is regularly required to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close proximity vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is frequently required to stand; walk; use hands and fingers to handle or fell objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit.
*WORK ENVIRONMENT:*
**The work environment is similar to airport operation with vehicular traffic. The employee regularly works near moving mechanical parts. The employee is occasionally exposed to outside weather conditions, fumes or airborne particles, toxic or caustic chemicals, cold, and vibration. The noise level in the work environment is usually loud.
Qualifications:

• High School Diploma or Equivalent;
• Excellent organizational, team building, customer service and interpersonal skill.
• Ability to operate the CMMS database;
• Active Driver License.
• Detail-oriented and organized.
• Strong communication and customer service skills.
• Ability to be badged to work in secure areas of an airport.
• Familiarity with airport operations a plus.
• Ability to work Day or Night shift including weekends and holidays.

*AN EQUAL OPPORTUNITY EMPLOYER*
It is the policy of JBT Corporation to provide equal opportunity for qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by federal, state or local law at the JBT Corporation location to which this application is submitted. In addition, as a Federal Government contractor, JBT Corporation is an affirmative action employer. If you require accommodation during the application process, please contact the local Human Resources department. EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities
If you have a disability or impairment that prevents you from completing the online application, please seek the assistance of your local employment services agency. JBT maintains active relationships with local employment services agencies, and they have pledged their support in assisting any applicant needing help in applying. To find information on agencies throughout the United States, please go to www.careeronestop.org
You may also call 844-286-4524 if your disability or impairment prevents you from applying online. NOTE: Do not use this number unless you need assistance because of a disability or impairment. The personnel attending this phone line will not be able to give you a status update regarding your application and will not be the individuals making a decision regarding your employment.
Location: 776 North Terminal Drive, Salt Lake City, UT 84122

Location: 776 North Terminal Drive, Salt Lake City, UT 84122

Job Type: Full-time

Pay: $20.00 per hour

Ability to commute/relocate:

• Salt Lake City, UT 84122: Reliably commute or planning to relocate before starting work (Required)

Experience:

• baggage handling: 1 year (Preferred)
• Customer service or dispatching: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Shift availability:

• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person