Job details

Renewals Associate

Airtable is seeking a Renewals Associate to support their Commercial Sales Team in Austin. The role focuses on driving the renewals process, enhancing customer contracts, and mitigating churn.

Skills

Strong negotiation skills
Collaboration skills
Process improvement abilities
Empathy and growth mindset
Understanding of Enterprise SaaS applications

Responsibilities

Own and drive the renewals process in collaboration with the account team.
Engage with key decision-makers to identify customer requirements.
Negotiate contracts to mitigate churn and improve renewal rates.
Maintain an accurate rolling 120-day forecast of renewals.
Identify upsell/cross-sell opportunities upon renewal.

Education

1-2 years of relevant experience in Sales/Customer Success/Account Management

Benefits

Comprehensive benefit offerings
Opportunities for incentive compensation
Restricted stock units

To read the complete job description, please click on the ‘Apply’ button

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By Airtable

Airtable is a collaborative software company based in San Francisco. Teams at more than 300,000 organizations, including 80% of the Fortune 100, rely on the Airtable platform to connect their people and data and achieve their most important goals.

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