Business Development Manager

Hey there! Thanks for stopping by. We’re Airtasker, the tech company that connects people who need to get things done with those who have the skills to do it.

In May 2022 we acquired OneFlare to continue our mission; this is massive for both our customers and our Taskers, giving access to an even bigger range of local services and speedier response times, as well as creating more work opportunities than ever. 

With over 300 categories, from plumbers and electricians to interior designers or Law firms, OneFlare matches customers’ job requests with personalised quotes from local experts, simplifying the hiring process for customers while increasing business’s ability to win more work.  

We're a powerhouse of creative minds, hard workers, all in for the OneflareXAirtasker success story. Join us as we dominate the B2B and B2C market, amplifying our Sales function for unparalleled growth.

Are you a strategic thinker with a knack for forging powerful partnerships? Airtasker is seeking a dynamic Business Development Manager to drive revenue growth and sales. Your mission: maximise sales, expand market reach, and elevate our competitive edge. By cultivating key relationships and alliances, you’ll play a crucial role in propelling Airtasker’s success in the services marketplace. If you're ready to make a significant impact and thrive in a fast-paced environment, we want to hear from you!

What you'll do:

• Craft and Execute Sales Strategies: Develop and implement both inbound and outbound consultative sales techniques to drive revenue growth, tailoring approaches to market trends and customer needs.

• Convert and Retain Customers: Engage proactively with leads, convert prospects into paying customers, and ensure high retention through seamless renewals.

• Optimise Onboarding: Implement best practices for new business user onboarding to reduce churn and maximise client value.

• Consultative Selling: Continuously identify opportunities for existing clients to upgrade to higher-value offerings, aligning solutions with their evolving needs.

• Cross-Selling: Identify and present additional services and products to both new and existing clients, enhancing overall revenue and customer satisfaction.

We'd love to hear from you if you tick some of these boxes:

• CRM Proficiency: Deep understanding of HubSpot CRM features, functions, and integrations.

• Industry Insight: Stay informed about industry trends, competitors, and market dynamics relevant to Airtasker's services.

• Product Knowledge: Thorough knowledge of Airtasker's products and services, including features, benefits, and value proposition.

• Sales Skills: Proven ability in lead generation, prospecting, and converting leads, with strong objection handling, selling, and negotiation skills.

• Communication: Excellent verbal and written communication skills, capable of crafting compelling pitches and proposals.

• Relationship Building: Strong skills in establishing rapport and trust with clients for long-term partnerships.

• Organisational Skills: Exceptional organisational skills to manage leads and tasks efficiently within the CRM.

• Data Analysis: Capability to analyse CRM data, sales metrics, and customer behaviour to identify trends and opportunities.

Our People Experience:

Our people team at Airtasker are dedicated to designing an industry leading people experience. This means creating an environment where you are empowered to do your best work and realise the full potential of your skills.

Thriving

• Hybrid working - when it comes to working, there’s no “one size fits all” approach, with Airtasker you choose the environment that helps you do your best work.

• Airtime - welcome to no Slack and meeting-free Fridays! Airtime is designed so we regularly have dedicated focus time for work and personal growth.

• Recharge days - each quarter we have a company-wide Recharge Day, equivalent to 4 additional days of leave per year. It’s a day for everyone when the world can wait and self-care takes centre stage.

• Wellbeing support - our Employee Assistance Program provides confidential access for our people to GPs, dieticians, counselling and mental health specialists, providing essential support whenever needed.

• Airpowerment Fund - we provide a $200 allowance to spend on anything that supports your health & wellbeing

Rewarding

• Airtasker credits - it’s a great feeling to get things done. Even greater when you get $800 worth of credits every year to help you check off your to-do list and connect with our community of Taskers.

• Fair and equitable pay - this is a core commitment to our people. Every year we review industry data to ensure our compensation framework supports everyone to be recognised for the full value of their skills.

• Tenure leave - To celebrate our people’s commitment to Airtasker, we offer tenure leave starting from your 3rd anniversary with the company. This begins with 3 extra days of leave per year, gradually increasing to a maximum of 5 days per year.

Belonging

• DAREtasker - join our Diversity, Equity and Inclusion committee! Every month we meet to create meaningful and impactful programs of work that embrace belonging at Airtasker.

• Celebration swap - not everyone celebrates the same things. That’s why, at Airtasker, you can swap national, state or territory public holidays for the ones that matter to you.

Growing

• Learning and development - learning at Airtasker is on the job, guided by managers, enhanced by peers and led by ourselves. We deliver learning programs and budget allowances to invest in your growth.

• 360 performance reviews - feedback is a gift. Every year we run 360 reviews across the business to recognise achievements and promote personal growth.

• Volunteer leave - Our team members can take a day each year to lend a helping hand and support a cause they are passionate about.

Celebrating

• Awards - and the winners are… our go-getters! Whether it’s our peer-nominated quarterly Values Awards or our periodic Go-Getter Spirit Award, we love celebrating our people and spreading good energy.

• Vibe committee - good vibes only! Our Vibe Committee delivers events that hit the sweet spot of bringing us all together to enjoy each other’s company whether you’re local or remote.

• Birthday leave - All of our people get an extra day of leave during their birthday week to take time away from work to celebrate.

At Airtasker we believe in culture add - that each person is different and has their own background, learnings and unique experiences that can add to the Airtasker cultural tapestry. We pride ourselves on our inclusive culture, and encourage applications from people of all backgrounds.

To all recruitment agencies and talent suppliers: Airtasker does not accept unsolicited resumes. Airtasker is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to our job postings or directly to our managers. If you are on our supplier list and have terms in place, ensure you work alongside our internal TA team and do not send resumes directly to managers.

#LI-TR1 #LI-Hybrid