Brand Risk Manager

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

About the team

The Legal, Risk & Compliance (LRC) team at Airwallex is a collaborative group of legal minds and risk management experts. We're passionate about safeguarding Airwallex's operations, fostering a culture of compliance and ethical conduct, and ensuring we navigate the global financial landscape with integrity. We provide expert guidance and support to all areas of the business, proactively identifying, mitigating, and managing legal and financial risks.

What you’ll do 

The Brand Risk Manager will have responsibility for ensuring that the integrity and rights of our brands and partners are protected by identifying and preventing product abuse in areas such as copyright, trademark, counterfeit etc. globally. The candidate will investigate complex cases of brand abuses and use these findings to drive improvements for policies, tools and technology enhancements.

This role is based in San Francisco or New York City.  

Responsibilities:

• Perform holistic investigations of brand's abuse reports, deep dives on brand and selling partner experience, identification of escalation root causes

• Collaborate with cross functional stakeholders to establish and enforce Airwallex’s acceptable use policy across multiple payment products and geographies

• Ensure Airwallex’s is only supporting business practices that fall within its risk appetite and the risk appetite of our financial partners.

Who you are

We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• Bachelor’s Degree 

• 5+ years of enterprise risk management, brand risk management or similar experience within the financial sector

• Strong communication and presentation skills; ability to communicate and help non-experts understand applicable requirements

• Strong writing skills, with attention to detail and the ability to generate original documents suitable for sharing directly with regulators and financial partners.

• Excellent investigative and analytical skills (SQL, Python) to identify trends and insights

• Ability to thrive in a fast-paced, changing environment by multitasking effortlessly and managing competing priorities under demanding deadlines

• Demonstrated ability to learn quickly, manage projects and drive results

Preferred qualifications:

• Fintech experience 

• Advanced Degree (MS, MBA)

#sanfrancisco #newyork

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters.  Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.