Job details
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Technical Support Engineer
Akoya is an API-based network that offers innovative technology solutions for financial data management. They seek a Client Support Engineer to deliver exceptional technical support and improve operational processes.
Skills
- Java
- JavaScript
- Python
- Technical troubleshooting
- Problem-solving
- Networking concepts
Responsibilities
- Act as a subject matter expert on Akoya’s developer portal and documentation
- Triage, investigate, and resolve client issues
- Analyze opportunities for improved processes and documentation
- Monitor alerts from various tools
- Collaborate with product development teams
Education
- Bachelor's degree in Business Administration, Finance, Computer Science, or equivalent experience
Benefits
- Remote work flexibility
- Collaborative working environment
- Opportunity for career growth
To read the complete job description, please click on the ‘Apply’ button
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
SALARY RANGE
$105,000/yr - $135,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
October 21, 2024
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