Shipping and Receiving Coordinator (OCS Technologies, an Aldinger Company)

As a Shipping and Receiving Coordinator at OCS Technologies, your main responsibilities include overseeing all shipping and receiving operations, ensuring that all packages are accurately documented, organized, and delivered on time. You'll also coordinate with various departments to prioritize shipments, maintain compliance with regulations, and resolve any issues related to damaged or lost shipments.

To be considered for the Shipping and Receiving Coordinator position at OCS Technologies, candidates should have excellent organizational and administrative skills, the ability to lift up to 50 pounds, and a valid driver's license. While experience with shipping software is preferred, a strong attention to detail and proactively solving problems are key qualifications.

A typical day for a Shipping and Receiving Coordinator at OCS Technologies includes managing incoming and outgoing shipments, preparing shipping documentation, and delivering customer equipment in Cleveland. You’ll be actively collaborating with the team to ensure seamless operations and maintaining a safe working environment.

While familiarity with shipping software such as UPS WorldShip and FedEx Ship Manager is beneficial for the Shipping and Receiving Coordinator role at OCS Technologies, having a working knowledge of Microsoft Office, especially Excel and Word, is essential for the role's documentation and organizational tasks.

OCS Technologies provides a competitive benefits package for Shipping and Receiving Coordinators, which includes health, dental, and vision insurance, a 401(k) plan with matching, paid time off, holidays, and company-equipped tools for the job, fostering both professional and personal well-being.

To effectively manage multiple shipping orders, I would prioritize tasks based on deadlines while employing organizational tools such as spreadsheets for tracking. I would ensure accuracy by double-checking each order against the documentation before shipment, and communicating constantly with team members to minimize errors.

In a previous role, I once dealt with a damaged shipment by quickly contacting the carrier to report the issue and analyzing the paperwork to ensure clarity on the situation. I offered a solution to replace the item promptly, which kept the customer informed and reassured while ensuring satisfaction.

I would implement safety measures such as clearly marking hazardous areas, ensuring all staff are trained in safe lifting techniques, and regularly conducting safety audits to maintain an organized workspace. Encouraging open communication about safety concerns is also crucial to fostering a safety-first culture.

To ensure compliance with shipping regulations, I would keep updated with federal and state guidelines, use checklists for documentation, and participate in training sessions. Regular audits of our shipping processes would further guarantee adherence to best practices.

In my past roles, I have handled various shipping documentation tasks such as creating bills of lading, tracking numbers, and customs declarations. I ensured all documentation was accurate and submitted on time, which minimized delays and preserved shipment integrity.

During a busy shipping season, I would assess deadlines and customer needs to prioritize high-impact tasks. Utilizing a task management system to visualize and track progress would ensure we stay on top of orders while being adaptable to changes or emergencies.

If I encountered discrepancies, I would first verify the order details against the shipment before reaching out to the supplier or carrier. I would document the findings and work collaboratively with the team to determine a resolution, ensuring communication with impacted customers.

Attention to detail is crucial in this role as even minor mistakes can lead to significant issues, such as delayed deliveries or lost shipments. It directly affects customer satisfaction and operational efficiency, making it imperative to maintain high standards in all tasks.

I would handle equipment deliveries by planning routes in advance, conducting pre-checks for proper equipment condition, and communicating with customers regarding estimated delivery times. Ensuring a friendly and efficient delivery process significantly contributes to customer satisfaction.

Collaboration involves clear communication, active listening, and sharing responsibility with my team at OCS Technologies. I believe in fostering a supportive atmosphere where team members collaborate to solve problems and achieve common goals effectively.