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Job details

Developer Support Engineer

Algolia is a leader in search solutions, helping businesses enhance user experiences with a powerful search API. We seek a Developer Support Engineer to provide exceptional technical assistance to our clients.

Skills

  • Web development experience
  • Knowledge of REST APIs
  • Database management
  • Familiarity with development languages (JavaScript, Java, PHP, etc.)
  • Strong English communication skills

Responsibilities

  • Handle technical requests via web and email support channels.
  • Conduct professional and empathetic conversations with customers to troubleshoot and resolve technical issues.
  • Submit bug reports to the Engineering team.
  • Partner with Product Teams and Engineering to develop subject matter expertise.
  • Contribute to internal and external knowledge bases.

Education

  • None specified

Benefits

  • Flexible work environment
  • Autonomy in work location
  • Growth opportunities
  • Inclusive workplace
To read the complete job description, please click on the ‘Apply’ button
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CEO of Algolia
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Bernadette Nixon
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We’re looking for talented, passionate people to join us in our journey to build the world’s best search technology. We're seeking team members who thrive under autonomy and diversity. We are committed to building an inclusive and diverse workpl...

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$70,000/yr - $100,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
October 18, 2024

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