Job details
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Client Relationship Manager - SaaS
Align is seeking a Customer Success Coordinator (CSC) to be the trusted advisor for clients using the Asset Point software. The CSC will drive client usage and satisfaction, act as a liaison between clients and internal teams, and identify growth opportunities.
Skills
- Strong communication and interpersonal skills
- Customer service orientation
- Excellent problem-solving abilities
- Ability to work in a dynamic team environment
Responsibilities
- Build strong relationships with clients at various levels
- Facilitate new customer onboarding and training
- Consult with clients to understand needs and drive product adoption
- Manage the customer success process and prioritize issues
- Monitor customer health and drive product adoption
- Lead upsell and cross-sell opportunities
Education
- Not specified
Benefits
- Comprehensive benefits package
- Base salary in the $70K to $80K range
- Performance-based incentives
- Paid training
To read the complete job description, please click on the ‘Apply’ button
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
SALARY RANGE
$70,000/yr - $80,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
June 15, 2024
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