Security Guard - Resource Center

As a Security Guard at Allied Universal in Staten Island, your primary responsibilities will include providing outstanding customer service by executing safety and security procedures and implementing site-specific policies. You'll quickly respond to incidents and emergencies, conducting regular patrols of the premises to ensure safety and security. Your role will also involve calm problem-solving during critical situations.

To qualify for the Security Guard position at Allied Universal, candidates must have a valid Guard Card or License and at least six months of prior security experience. A high school diploma or equivalent is required, or you may qualify with five years of verifiable work experience. Additionally, you must be at least 18 years old for unarmed positions and 21 years old for armed ones.

Allied Universal offers a robust benefits package for Security Guards in Staten Island, especially for full-time positions. Benefits include health insurance, retirement savings plans, ongoing paid training, and opportunities for career advancement. Additionally, you'll enjoy employee discounts at popular restaurants and entertainment venues to enhance your work-life balance.

Allied Universal provides ongoing paid training programs for Security Guards, ensuring you have the skills and knowledge to succeed in your role. This training not only covers security protocols but also emphasizes customer service, emergency response, and personal development. This focus on continuous learning enables you to advance in your career with confidence.

The hiring process for the Security Guard position at Allied Universal involves submitting your application, followed by a background investigation and drug screening. Once you're cleared, you may be called in for an interview where you can showcase your qualifications and experience. The company values diversity and gives fair consideration to all applicants, including those with criminal histories in compliance with applicable laws.

When answering this question, highlight a specific incident where your actions made a difference. Describe the situation, your immediate response, and the outcome. Emphasize your ability to remain calm under pressure, demonstrate problem-solving skills, and effectively communicate with others involved.

In answering this question, outline a systematic approach to safety, including being vigilant, looking for signs of potential hazards, and adhering to established protocols. Explain how you maintain situational awareness and how you report any irregularities to your supervisor.

Address this question by outlining your conflict resolution skills. Share a relevant experience if possible, focusing on active listening, de-escalation techniques, and how you would aim to understand their perspective before taking appropriate action in line with security protocols.

Discuss qualities like integrity, vigilance, and strong communication skills. Emphasize why these attributes are crucial in providing excellent service and maintaining a safe environment for clients and visitors.

Your answer should reflect good time management skills. Share how you assess the situation at the start of your shift and identify which tasks are urgent, ensuring that you can balance routine duties with responding to immediate security concerns.

Explain how you use active observation skills and stay aware of your surroundings. You can mention staying physically fit, having regular breaks to stay focused, and engaging in mental exercises while patrolling to ensure you remain alert.

Prepare to share a specific example where clear communication was critical. Emphasize how you articulated your thoughts and instructions effectively to your team or emergency services while maintaining clarity and composure.

Share your experience with various security systems, such as surveillance cameras or access control systems. Highlight any relevant certifications or training you have and discuss how you've utilized technology to enhance security operations.

Demonstrate your understanding of the proper protocols for reporting crimes. Discuss how you would ensure the safety of others first, gather information, and communicate effectively with law enforcement while adhering to company policies.

Express your enthusiasm for working with Allied Universal by highlighting their values that resonate with you. Discuss your desire to contribute to community safety and well-being, and mention how the company's commitment to employee growth aligns with your career goals.