Security Guard - Weekends

As a Security Guard at Allied Universal®, your primary responsibilities include providing customer service by enforcing safety and security protocols, conducting regular and random patrols, responding to incidents in a calm manner, and ensuring the safety of our clients across a variety of sectors. You will also adhere to site-specific policies and, when necessary, engage in emergency response activities. This multifaceted role is essential in maintaining a safe and secure environment for all.

To qualify for the Security Guard position at Allied Universal®, applicants must be at least 18 years old for unarmed roles, have a high school diploma or equivalent, or possess at least five years of verifiable experience. Furthermore, a background investigation and drug screening are required as a condition of employment. Licensing requirements may vary, and having a valid driver’s license is necessary for driving positions.

Security Guards at Allied Universal® enjoy a comprehensive benefits package, including health insurance, a 401k plan, ongoing training and career growth opportunities, as well as employee discounts through our perks program at various restaurants and entertainment venues. This commitment to employee well-being encourages work-life balance and professional development, making it a fantastic workplace.

Career advancement opportunities are plentiful at Allied Universal®. By participating in our ongoing paid training programs, you can enhance your skills and potentially move into supervisory or specialized roles. Your commitment to delivering excellent service and fulfilling your job responsibilities will not go unnoticed, paving the way for professional growth within our expansive organization.

As a Security Guard at Allied Universal®, you will experience varied work environments as you serve clients from different industries. Working conditions may vary depending on the specific client site, ranging from office settings in commercial real estate to dynamic environments in healthcare and education. Adaptability is key, as your role may involve outdoor patrols, standing for extended periods, and being responsive to critical situations.

When answering this question, think about a specific incident that required you to think on your feet. Describe the situation clearly, including the steps you took to resolve it, and emphasize the importance of communication and remaining calm under pressure, which are essential traits of a successful Security Guard at Allied Universal®.

Explain your approach to task prioritization by assessing each incident's urgency and potential impact. Discuss how you would evaluate which situation requires immediate attention and how, as a Security Guard, maintaining safety is paramount. Emphasize your ability to manage time efficiently and communicate effectively during high-pressure scenarios.

Highlight your strong communication skills, problem-solving abilities, and friendly demeanor. Emphasize that as a Security Guard at Allied Universal®, delivering excellent customer service is crucial, and your goal is to ensure clients feel safe and supported. Give examples of how you've successfully handled customer interactions in the past.

Share your strategies for maintaining focus, such as taking short breaks when permitted, staying hydrated, and utilizing techniques like mindfulness to remain aware of your surroundings. It's essential to convey that you understand the importance of vigilance in maintaining security as a dedicated Security Guard.

Discuss the importance of collaboration in ensuring safety and security. Explain how effective communication and shared responsibility among team members enhance operational efficiency. Cite any previous experiences in team settings to show your understanding of the collaborative nature of the Security Guard position.

Describe your immediate actions, such as assessing the situation, calling for backup, and ensuring the safety of bystanders. Clarify that while it's important to intervene, your primary focus is on maintaining personal and client safety while gathering information for law enforcement.

Explain your passion for ensuring safety and serving the community. Share personal anecdotes or past experiences that inspired your commitment to a career in security. This response showcases your dedication and alignment with Allied Universal®'s mission.

Detail a composed approach to conflict resolution, emphasizing active listening, neutrality, and finding common ground. Resourcefulness is key; share how you would follow company policies while managing such situations as a responsible Security Guard.

Outline the immediate response steps, including confirming the alarm, evacuating the area safely, and communicating with emergency services. It's vital to show that you are trained for these situations and prioritize the safety and security of everyone involved.

Provide an example of a time you de-escalated a situation with a difficult individual. Discuss how you remained calm, used effective communication techniques, and focused on resolving the issue amicably, showcasing your skills as a Security Guard in managing challenging encounters.