Security - Lead Officer - Full Time

As a Security - Lead Officer at Allied Universal, you'll be tasked with monitoring the healthcare premises to ensure the safety and security of all individuals on-site. Key responsibilities include patrolling areas on foot or vehicle, responding to emergencies, observing for any signs of suspicious activity, and providing exemplary customer service. Your role is crucial in creating a secure environment, thus supporting the essential healthcare services provided.

To be eligible for the Security - Lead Officer position at Allied Universal, candidates must possess prior security experience and be at least 18 years old for unarmed roles, with a high school diploma or equivalent. A valid driver’s license is necessary for driving roles. Additionally, a background check and drug test are required as part of the hiring process to ensure a safe working environment.

Allied Universal provides an attractive benefits package for their Security - Lead Officers, which includes health, dental, and vision insurance, a 401k retirement plan, and ongoing paid training programs. You’ll also have access to employee assistance programs, discounts at various vendors, and the potential for career growth within a leading security company.

The Security - Lead Officer at Allied Universal in Lakewood works a day shift from 6 am to 2 pm, on a five-day schedule that includes Sunday, Monday, Tuesday, Thursday, and Friday. This schedule is designed to complement personal life goals while ensuring coverage during critical operational hours.

Allied Universal values the professional development of their employees by offering ongoing training programs and clear pathways for career advancement. As a Security - Lead Officer, you'll have opportunities to enhance your skills and knowledge, preparing you for future roles within the organization.

When approaching this question, provide a specific scenario where you faced a challenging situation, such as a security breach or medical emergency. Highlight your ability to remain calm under pressure, your problem-solving skills, and how you effectively communicated with your team and emergency services to resolve the issue.

To effectively answer this, explain your strategy for prioritizing tasks such as monitoring high-risk areas, ensuring that all entry points are secure, and being readily available to assist staff and visitors. Discuss how you remain vigilant while maintaining a keen awareness of your environment.

Describe the approach you would take to address suspicious behavior, emphasizing observing details, documenting incidents, and possibly reporting to law enforcement if necessary. Stress the importance of maintaining safety without escalating the situation and following company protocols.

Discuss techniques you might use, such as active listening, speaking in a calm tone, and using non-threatening body language. Share an example where de-escalation was successful and how it contributed to a safer environment.

Focus on qualities such as vigilance, attentiveness, strong communication skills, and empathy. These attributes help to not only ensure safety but also to foster a positive environment for patients and staff.

Outline the steps you would take, emphasizing the importance of alerting medical personnel, assisting individuals in need, and managing the scene to ensure safety for all. Provide examples of how you would maintain order during the situation.

Explain your understanding of safety regulations and how you actively monitor compliance by conducting regular checks, engaging with staff, and offering training where necessary to promote a culture of safety.

Articulate your passion for security and public service, as well as your respect for Allied Universal as a leader in the industry. Highlight how the company’s values align with your own career aspirations and your desire to make a positive impact.

Provide a relevant example that showcases your ability to collaborate with colleagues, communicate effectively, and contribute to successful outcomes. Emphasize your understanding of teamwork in improving safety and security.

Offer insights based on your experience, focusing on the importance of continuous vigilance, excellent customer service, and the necessity of regular communication with fellow staff members. Encourage ongoing training and adaptability to new challenges in the role.