Security Officer - Medical Site

As a Security Officer at Allied Universal® in Dover, your primary responsibilities will include conducting unarmed patrols within the hospital environment, monitoring CCTV and alarm systems, assisting hospital staff in de-escalation efforts, and ensuring the premises remain secure. You will also prepare reports on incidents and monitor access to the facility, among other critical duties that ensure the safety and security of both patients and staff.

To qualify for the Security Officer role at Allied Universal® in Dover, applicants must have a high school diploma or equivalent, a valid driver's license if driving is required, and at least two years of relevant experience in customer service or protective services. Additionally, candidates must be at least 18 years old and able to pass drug screening as mandated by law.

The pay rate for a Security Officer at the Allied Universal® Medical Site in Dover is $18.04 per hour. This competitive salary reflects our commitment to rewarding our team members for the vital role they play in ensuring safety and security in the healthcare environment.

Absolutely! Allied Universal® is dedicated to supporting career growth for our employees. As a Security Officer, you will have access to ongoing paid training programs and various development opportunities, enabling you to advance in your career within the organization or the broader security industry.

Full-time Security Officers at Allied Universal® in Dover are eligible for a range of benefits, including comprehensive health insurance, retirement plans, and access to employee discounts through our exclusive perks program. We are committed to ensuring a positive work-life balance and support our team members in achieving their personal life goals.

It's important to approach such situations with calmness and authority. First, assess the situation and use de-escalation techniques to try to calm the individual. Communicate clearly and respectfully, maintaining a safe distance. If necessary, follow your training protocols on restraining and transporting individuals, always prioritizing safety for yourself and others present.

If I observed suspicious behavior in the hospital environment, my first step would be to assess the situation discreetly to understand the context. I would then document my observations and determine whether to approach the individual, alert my fellow officers, or contact local law enforcement if needed, always prioritizing safety and security.

I have two years of experience working in a customer service role where I honed essential skills such as conflict resolution, effective communication, and quick decision-making. Additionally, I've been trained in security protocols which included monitoring security systems and conducting patrols, making me well-equipped for the expectations of a Security Officer position.

While patrolling, I prioritize tasks based on urgency and potential risk factors. My focus would initially be on areas with higher traffic or visibility, ensuring that I address any reported incidents promptly while maintaining a watchful eye on access points and exits for any unauthorized activities.

Certainly! There was an instance when a patient became agitated in the waiting area. I calmly approached and introduced myself, using clear and reassuring language to assess the patient’s needs. By employing active listening techniques and maintaining a composed demeanor, I was able to de-escalate the situation and assist them without further incident.

When writing incident reports, I focus on being clear, concise, and factual. I document all relevant details, including the time, location, individuals involved, and a description of the incident. I also ensure that the report is free of personal bias and remains objective, providing accurate information for any necessary follow-up.

Ensuring safety involves being vigilant and proactive. I stay alert during patrols, maintain open communication with hospital staff regarding any concerns, and quickly respond to incidents while following established safety protocols. Establishing a rapport with staff also helps foster a team approach to security.

In the event of a fire evacuation, my first step would be to activate the fire alarm if not already triggered. I would ensure that all individuals are guided calmly to the designated exits, assisting those who may need help. Throughout this process, I would remain in communication with my colleagues to monitor the situation and facilitate a safe evacuation.

I want to work for Allied Universal® because I am passionate about contributing to the safety and well-being of people, especially in a healthcare setting. I admire the company’s commitment to diversity, training, and opportunity for career advancement and believe that my skills align with the values and mission of the organization.

I actively seek professional development opportunities through training programs, workshops, and relevant literature. Staying informed about the latest trends in security protocols and technologies helps me better perform my duties, while participating in discussions with peers enables knowledge sharing and mentorship.