Security Professional - Headquarters

As a Security Professional at Allied Universal in Bethesda, your main responsibilities include monitoring and patrolling designated areas to maintain a secure environment, responding to incidents in a calm manner, and providing exceptional customer service. You'll engage with both guests and staff to ensure the highest level of safety and service.

To apply for the Security Professional position at Allied Universal, you must be at least 21 years of age and possess a Maryland Security Professional Guard Card. Prior experience with access control systems and customer service is preferred. Additionally, a high school diploma or equivalent, or 5 years of verifiable experience is needed.

As a Security Professional at Allied Universal, you can look forward to comprehensive employee benefits that include health insurance, 401k plans for full-time positions, flexible scheduling, ongoing paid training, and discounts through our perks program for restaurants and entertainment venues.

Allied Universal is committed to your professional development, so you'll receive ongoing paid training programs tailored to enhance your skills. This training will prepare you for various responsibilities and ensure you carry out your duties effectively within our security framework.

Allied Universal values a diverse and inclusive workplace culture, which is reflected in their commitment to employee support through various programs. They emphasize teamwork and community engagement, ensuring that every Security Professional feels valued and can contribute positively to the workplace.

In case of a security breach, I would follow established protocols to assess the situation, ensure the safety of individuals nearby, and report the incident to the appropriate authorities while gathering as much information as possible for a thorough investigation.

Balancing customer service with security requires attentive communication and a friendly approach. I believe in being approachable, engaging customers positively, offering assistance when needed, and ensuring they feel safe without compromising on security protocols.

Once, I encountered a situation where a guest was distressed due to a lost item. I calmly engaged the individual, listened attentively to their concerns, and promptly assisted them in searching without overshadowing my security responsibilities, showcasing my problem-solving and communication skills.

I have experience with various access control systems where I managed entry points by checking identification and badges to ensure only authorized personnel gain access. I understand the importance of these systems in maintaining overall security.

I stay calm during emergencies by prioritizing the safety of those around me and relying on my training. Having a clear mind allows me to assess the situation effectively and respond promptly while ensuring I follow established emergency protocols.

My ideal work environment as a Security Professional is one that fosters a culture of teamwork, open communication, and mutual respect. I appreciate a diverse workplace where different perspectives are valued and where I can contribute to a focused mission of safety and security.

I adapt to changing situations by maintaining situational awareness, recognizing changes in my surroundings, and being prepared to modify my patrol route or approach based on observed activities or unforeseen events while ensuring the ongoing safety of the area.

Documentation is crucial for a Security Professional's duties. It's important to accurately record incidents, security checks, and visitor logs to provide a reliable account of activities and facilitate follow-ups on any issues encountered.

Effective communication with team members is vital, so I prioritize regular check-ins, use clear language during briefing sessions, and ensure everyone is well-informed about their respective responsibilities and any changes that might occur during our shifts.

In a security context, I approach conflict resolution by listening actively, remaining calm, and finding common ground between conflicting parties. I prioritize de-escalation techniques to resolve issues peacefully without compromising security.