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Shift Supervisor - Unarmed - job 4 of 4

Overview

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Job Description

Now Hiring Security Supervisors in Memphis, TN!

  • Starting Pay $16.50 / Hour
  • Second Shift: 2:00 PM - 10:00 PM
  • Supervisor Experience Required

Weekly Pay

Training & Uniforms Provided

Great Opportunity

 

Allied Universal® is hiring a Shift Supervisor - Unarmed. The Shift Supervisor will be responsible for the security of a high profile client’s facility, property, and surrounding campus for a designated shift. The Shift Supervisor performs general security duties as directed in the protection of persons and property and the enforcement of all applicable policies, rules, and regulations, as specified in post orders, and will deter criminal activity and misconduct.

 

RESPONSIBILITIES:

  • Make emergency notifications as necessary pursuant to site Post Orders
  • Provide direction and instruction to subordinates regarding the performance of their duties
  • Cross-training officers to make them more versatile and run site efficiently
  • Make productivity and cost reduction recommendations to management
  • Make recommendations for physical security surveys and post orders
  • Make recommendations for positive and negative personnel actions for those under their direct supervision
  • Oversee staffing, scheduling and on-site training for security officer assigned to his/her shift.
  • Ensure that contract required training and screening elements for security personnel have been met
  • Maintain overtime to minimum or to a predefined level designated by Allied Universal®
  • Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to his/her shift
  • Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)

QUALIFICATIONS:

  • High school diploma or equivalent
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
  • Current and valid driver’s license
  • Must possess one or more of the following:
    • Associate’s degree of higher in any discipline
    • Service in the active-duty military, military reserves, or National Guard
    • Service in auxiliary police or police cadets
    • Minimum of one (1) year verifiable and successful security experiences
  • Minimum of two (2) years of verifiable work experience demonstrating the following:
    • Excellent customer service skills
    • Ability to maintain poise and self-control during emergency situations
    • Capability of understanding and applying written and verbal orders, and of composing reports
  • Effective oral and written communication skills; write informatively, clearly, and accurately
  • Planning and organizing skills
  • Proficiency with Microsoft Office Applications
  • Problem solving skills
  • Coaching, mentoring, motivating skills
  • Active listening skills
  • Encourage effective teamwork
  • Assess and evaluate situations effectively
  • Synthesize facts, concepts, principles
  • Identify critical issues quickly and accurately
  • Compile, sort, and interpret data
  • Research, investigate, compile information
  • Mediate conflict with tact, diplomacy
  • Setting and achieving goals
  • Attending to detail

PREFERRED QUALIFICATIONS:

  • Experience in Emergency Management Systems FEMA Incident Command Certification; ICO 100, 200, 300
  • Working knowledge of EMS protocols, Medical First Responder or Emergency Medical Technician

BENEFITS:

  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company’s 401(k)plan, subject to eligibility requirements
  • Seven holidays annually paid at time and a half, if worked
  • 40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

 

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2025-1366118
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CEO of Allied Universal
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Steve Jones
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Average salary estimate

$34320 / YEARLY (est.)
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$34320K
$34320K

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What You Should Know About Shift Supervisor - Unarmed, Allied Universal

Join Allied Universal® as a Shift Supervisor - Unarmed in Memphis, TN, where we believe that our commitment to a safe and secure environment can empower our communities. As a Shift Supervisor, you’ll have the unique opportunity to lead a dedicated team in protecting properties and ensuring the well-being of clients. Your role will be pivotal as you oversee security responsibilities during your shift, including making emergency notifications, training staff, and ensuring compliance with policies and procedures. With a starting pay of $16.50 per hour and the continuous growth opportunities that come from working in a diverse and inclusive workplace, you’ll also enjoy perks like medical and dental coverage, a retirement plan, and much more for full-time positions. Your day will involve directing a team of security officers, ensuring that they perform their duties effectively and efficiently. You’ll be instrumental in cross-training your team and making operational recommendations that enhance service quality. A high school diploma is the minimum requirement, but a background in military service or previous supervisory experience in security is preferred. This position is not just a job; it’s a chance to have a meaningful impact and develop your leadership skills while earning a competitive wage. If you’re ready for a rewarding career with Allied Universal®, we’d love for you to apply and be a key player in maintaining safety and order in our client’s facilities.

Frequently Asked Questions (FAQs) for Shift Supervisor - Unarmed Role at Allied Universal
What are the responsibilities of a Shift Supervisor - Unarmed at Allied Universal®?

As a Shift Supervisor - Unarmed at Allied Universal®, you will oversee the security operations of a designated facility during your shift. This includes managing a team of security officers, making emergency notifications, ensuring compliance with policies, and providing on-site training. Your responsibilities also involve maintaining service quality, reviewing incident reports, and making productivity recommendations to management.

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What qualifications do I need to become a Shift Supervisor - Unarmed at Allied Universal®?

To qualify as a Shift Supervisor - Unarmed at Allied Universal®, you should have at least a high school diploma or equivalent. Moreover, candidates with an associate's degree, military service, or previous security experience will be favored. Proven leadership skills, excellent communication capabilities, and proficiency in Microsoft Office are vital for success in this position.

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What is the starting pay for a Shift Supervisor - Unarmed at Allied Universal® in Memphis?

The starting pay for a Shift Supervisor - Unarmed at Allied Universal® in Memphis is $16.50 per hour. This competitive pay reflects the importance of the role and the value that the company places on security leadership.

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What benefits does Allied Universal® offer to their Shift Supervisors - Unarmed?

Allied Universal® provides a comprehensive benefits package for full-time positions, including medical, dental, and vision coverage, life insurance, a 401(k) plan, paid time off, and employee assistance programs. Employees also enjoy discounts and other perks that enhance their work-life balance.

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How does Allied Universal® support the training and development of Shift Supervisors?

At Allied Universal®, training and development are prioritized to ensure that Shift Supervisors are equipped with the skills needed for success. The company provides on-site training for security personnel and opportunities for cross-training, as well as ongoing professional development to help you grow your career.

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Common Interview Questions for Shift Supervisor - Unarmed
Can you describe your experience managing a security team?

In answering this question, highlight your previous supervisory roles, detailing specific examples where you provided effective leadership, trained team members, and improved security operations. Discuss any metrics or outcomes that showcase your impact, demonstrating your ability to guide and motivate a team.

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How do you handle emergency situations as a Shift Supervisor?

When discussing emergency management, share your approach to remaining calm and assessing the situation. Explain the protocols you follow and provide examples of past experiences where you successfully navigated emergencies, showcasing your problem-solving and decision-making skills in high-pressure scenarios.

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What makes you a good fit for the Shift Supervisor - Unarmed position at Allied Universal®?

Focus on your relevant skills and experiences that align with the job requirements, such as your background in security, leadership qualities, and commitment to customer service. Highlight any unique experiences or perspectives you bring that resonate with Allied Universal®’s mission and values.

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Describe a time you dealt with a difficult situation in the workplace.

Provide an example that showcases your conflict resolution abilities. Detail the situation, your actions, and the outcome, emphasizing your ability to remain composed and tactful while achieving a resolution that benefited all parties involved.

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How do you ensure compliance with security policies and procedures?

In your response, explain your systematic approach to reviewing policies, training staff on procedures, and conducting regular audits of security operations. Mention any experiences where you identified compliance gaps and took corrective actions to ensure adherence to company standards.

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What strategies do you use to motivate your team?

Discuss techniques you’ve successfully implemented to foster a positive team environment, such as setting clear expectations, recognizing achievements, and encouraging open communication. Share instances where your strategies led to improved team performance and morale.

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How would you handle a situation with an uncooperative staff member?

Explain your conflict management approach, emphasizing the importance of understanding the underlying issues and resolving them through dialogue. Provide a scenario from your past and the positive outcomes that resulted from your intervention.

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What is your experience with training and developing security personnel?

Detail your experience in training roles, focusing on your methods for onboarding new staff, conducting on-going training, and implementing cross-training opportunities. Share success stories that demonstrate how your efforts enhanced team skills and effectiveness.

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Can you describe your report-writing experience in a security context?

In your answer, provide examples of reports you have written, discussing the types of incidents documented and how your written communication skills ensured clarity and accuracy. Emphasize the importance of thorough reporting in maintaining operational integrity.

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What do you believe are the key qualities of an effective Shift Supervisor?

Discuss attributes like leadership, communication, problem-solving, and decision-making. Provide a thoughtful perspective on how these qualities affect a Shift Supervisor’s ability to create a safe environment while effectively leading their team.

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Purpose There for you®, serving and safeguarding customers, communities, and people around the world. Vision Be the world’s most trusted services partner. Mission Allied Universal®, through its unparalleled customer relationships, provides proacti...

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Full-time, on-site
DATE POSTED
April 15, 2025

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