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Direct Sales Agent Specialist (2723)

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. 

Job Description

The Direct Sales Agent Specialist is responsible for the profitable growth and attainment of business goals by driving new business sales, and understanding customers’ needs to build rapport and trust. This position drives sales, and builds and retains their book of business within the market / retail location. This position is responsible for attracting and generating new customers and cross-selling existing customers, in support of our product offerings including but not limited to Auto, Life, Auto Club, and Roadside Assistance. This role sells to walk-in customers, markets products outside of the office via marketing calls and in-person visits creating community relationships to promote continued growth, and assists customers in the office.

Key Responsibilities:     

  • Successfully closes sales of insurance and ancillary products.
  • Meets and exceeds sales goals through new product sales, cross sell / retention of customers.
  • Leverages community contacts (natural market) to continually build a sales pipeline, as well as an active physical presence in your own community to build multiple centers of influence/referral sources (car dealerships, local events, community organizations, etc.).
  • Initiate outbound calling to established target customer base for Product offerings.
  • Monitors key competitors in the local market area and makes suggestions on initiatives that could improve the company’s position in the marketplace.
  • Works with Direct Sales Leadership to plan, implement, and manage marketing and sales processes to achieve production and growth goals.
  • Delivers optimal results within appropriate metrics, including quality, quantity, timeliness, productivity, customer satisfaction and financial performance, including compliance with all rules, procedures, and standards consistent with the manager’s supervision.
  • Understands, promotes, and remains current on company underwriting guidelines, announcements, and memos related to changes in company policies and procedures.
  • Receives customer payments, issues receipt and verifies reports of receipts for cash drawers.

Experience

  • 0-2 years’ experience (Preferred)
  • P&C licensing (Preferred) or must attain required licensure within 90 days of joining the company.

#LI-RR1

Compensation

At National General, great things happen when our people work together. That’s why when you join our team, we make sure it isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.  

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. 

Good Hands. Greater Together.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

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Average salary estimate

$50000 / YEARLY (est.)
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$40000K
$60000K

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What You Should Know About Direct Sales Agent Specialist (2723), Allstate

Are you ready to take your sales career to the next level with National General as a Direct Sales Agent Specialist? Located in the vibrant Pinellas P2723 Ngr, this role is all about fostering relationships and driving growth in a dynamic insurance environment. As a Direct Sales Agent Specialist, you'll be at the forefront of helping customers understand their insurance needs, offering them a range of products, including essential auto and life insurance. Your days will be filled with exciting opportunities to meet new clients, engage with the community, and build a solid book of business. You'll leverage your natural market contacts by initiating marketing calls, visiting local businesses, and participating in community events to ensure continuous growth. Exceeding sales goals isn't just a responsibility; it's a chance to show off your sales prowess while also ensuring customer satisfaction. At National General, we believe in creating an inclusive environment where your contributions are recognized and rewarded. Join us, and you'll not only be selling insurance; you'll be helping people secure their futures while elevating your own career. We are looking for someone with a passion for sales, and no prior experience is necessary; we'll help you get licensed if you don't have it already. If you're open to challenges and ready for growth, National General is the place for you!

Frequently Asked Questions (FAQs) for Direct Sales Agent Specialist (2723) Role at Allstate
What are the main responsibilities of a Direct Sales Agent Specialist at National General?

As a Direct Sales Agent Specialist at National General, your primary responsibilities will include driving business growth through new sales and nurturing existing customer relationships. This involves successfully closing sales for a variety of insurance products, engaging in community outreach to attract new customers, and cross-selling to enhance your book of business. Furthermore, you'll actively market products through calls and in-person visits, positioning yourself as a trusted advisor in your community.

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What qualifications do I need to become a Direct Sales Agent Specialist at National General?

To be considered for the Direct Sales Agent Specialist position at National General, it’s preferred that you have 0-2 years of experience in a relevant field. While a Property & Casualty (P&C) license is preferred, outstanding candidates can complete this licensure within 90 days of joining the company. Your enthusiasm for sales and strong communicative abilities will also be key factors for success in this role.

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How does National General support the career growth of Direct Sales Agent Specialists?

At National General, career growth is a priority. As a Direct Sales Agent Specialist, you will be provided with a flexible work environment and access to professional training and development resources. The company emphasizes pushing your skills to the next level and encourages you to challenge the status quo, ensuring you have the tools and support needed for success.

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What types of insurance products will I sell as a Direct Sales Agent Specialist?

In the role of a Direct Sales Agent Specialist at National General, you will be dealing with a variety of insurance offerings, including but not limited to auto, life, roadside assistance, and auto club memberships. This diverse range allows you to meet various client needs while maximizing your earning potential through cross-selling opportunities.

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How does community engagement factor into the role of a Direct Sales Agent Specialist?

Community engagement is crucial for a Direct Sales Agent Specialist at National General. Building and maintaining relationships within your community not only helps in establishing trust but also creates valuable referral networks. Engaging with local businesses and participating in community events will enhance your visibility and rapport, which in turn aids in attracting and retaining customers.

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Common Interview Questions for Direct Sales Agent Specialist (2723)
Can you describe your experience in sales and how it applies to the Direct Sales Agent Specialist role?

Highlight specific sales experiences, focusing on how you've understood customer needs and successfully closed deals. Discuss how your approach to relationship building aligns with National General's values.

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What strategies would you use to generate new business as a Direct Sales Agent Specialist?

Share innovative strategies you've used in the past or plan to implement, such as leveraging social media, community events, or referral programs. Relate how these strategies would benefit National General.

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How do you handle rejection or difficult customers in a sales environment?

Discuss resilience and problem-solving techniques. Highlight any past experiences where you've turned a negative interaction into a positive outcome and how that aligns with your approach at National General.

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What goals do you set for yourself in a sales position like this?

Articulate SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound) you have for your sales targets. Relate them to the objectives set by National General.

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How do you ensure compliance with company policies while selling insurance products?

Discuss your understanding of the importance of compliance, mentioning any relevant experiences or training that assures you will abide by company procedures while also achieving sales targets.

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What do you know about National General and its position in the insurance market?

Demonstrate your research on National General, mentioning its strengths, community commitment, and the niche products offered, while showcasing your passion for being part of this company.

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Can you give an example of a successful sales experience in your career?

Use the STAR method (Situation, Task, Action, Result) to provide a clear narrative around a successful sales experience, focusing on your proactive strategies.

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What motivates you to succeed in a sales role?

Share your intrinsic and extrinsic motivations, emphasizing personal growth, helping others, and achieving financial targets that can be realized as a Direct Sales Agent Specialist at National General.

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How would you create and maintain a book of business in this role?

Discuss strategies for building relationships with clients, including follow-ups and community involvement, that will help in creating a loyal customer base at National General.

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What role does teamwork play in your approach to sales?

Emphasize the collaborative nature of sales at National General, discussing how sharing insights and strategies with colleagues can lead to mutual success and enhanced results.

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We are the Good Hands: We help customers realize their hopes and dreams by providing the best products and services to protect them from life's uncertainties and prepare them for the future.

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DATE POSTED
April 13, 2025

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