Product Designer (UXD Focused)

We are Allstate Identity Protection (formerly, InfoArmor), a wholly owned subsidiary of Allstate since 2019.

We are a technology and services company that has led the Identity Protection and Advanced Threat Intelligence pack for 10 plus years.

4,500 employers offer their employees the AIP protection plans, including 30% of Fortune 500. Our end-user subscriber base is nearly 5 million people covered by our comprehensive protection products.

Our product is a proactive identity monitoring service that alerts our subscribers the first sign of fraud and fully restores their identity. Our new Allstate Digital Footprint™ feature offers a simple way for customers to see and secure their data and is our next step in reinventing digital and identity protection.

Team, overall scope, and ideal candidate:

Our small and highly collaborative UX team is on the lookout for a passionate Product Designer, eager to work on new ways to educate our customers about identity protection, simplify our application experience, and create meaningful opportunities for additional engagement.

As a valued member of our team, the Product Designer will deliver intuitive and accessible design solutions for our identity protection products.

Our ideal candidate will have a strong foundation in user-centered design principles, with a knack for identifying pain points and proposing thoughtful solutions. They thrive in a collaborative environment, where collective creativity fuels an innovative approach to design, drawing from diverse perspectives to inspire continual growth. Familiarity with information architecture and user research methodologies would complement our team’s skills. Experience in an industry where data security and privacy are paramount would benefit the unique challenges of this role.

• Understand user workflows and pain points, and produce, test, and iterate on high quality designs that solve user needs and business requirements
• Apply the fundamentals of design to your work, translating functions and features into good UI and UX 
• Produce designs and deliverables that illustrate optimal user experiences and interactions, which may include mockups, storyboards, flows, wireframes, prototypes, or other design artifacts
• Solicit and gather feedback to inform design decisions before shipping
• Collaborate closely and constructively with teammates, product management, and development, to efficiently iterate and deliver compelling solutions 
• Communicate design concepts, rationale, and recommendations effectively throughout the design process and document design decisions for future reference when necessary 
• Champion user research activities to better understand user needs, behaviors, and motivations, ensuring that end-users are front and center throughout the entirety of the design process 
• Participate in design reviews and contribute to the creation and maintenance of a comprehensive component library to ensure consistency and scalability across designs 

• A strong portfolio showcasing your design skills and process
• High School Diploma/GED mandatory 
• Three or more years of experience as a user experience designer, preferably at a product-driven tech company or a consumer services B2C company
• Fundamental understanding of technical considerations such as basic code and development constraints  
• Proficiency with wireframing and prototyping tools such as Figma and comfort working from an established component design system 
• Experience working with agile and iterative methodologies and collaborating with cross-functional stakeholders  
• Confidence incorporating various aspects of the overall product strategy into meaningful design moments  
• Experience in running collaborative workshops to communicate users’ needs and work with both business and engineering to reach the best solution
• A solid foundation in design skills and usability best practices with an aptitude for systems thinking and information architecture

• Associates or Bachelor’s degree in graphic arts, design, communications, computer science, Human-Computer Interaction, or information technology 
• Experience in an industry where data security and privacy are paramount

#LI-remote

Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, then you are highly encouraged to apply for this role.

Employment Criteria

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen 

Work Environment & Physical Demands

AIP is a remote-first company, however, some of our roles are required to be in-office or hybrid work, especially in our Customer Care and related teams. We primarily collaborate with our US colleagues through virtual meetings (Zoom), email, and Slack. In this role, you will have to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity machinery, as necessary. Due to the nature of this role, you must be able to remain stationary for extended periods and must be able to observe and interpret written and/or verbal communication.

Additional Information

AIP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We are committed to the full inclusion of all qualified individuals. As part of this commitment, AIP will provide reasonable accommodations to all qualified individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment.

Please let us know if you need a reasonable accommodation.

Employee Privacy Statement :

Your privacy is very important to us.  Allstate Identity Protection is a wholly owned subsidiary of the Allstate Corporation. To find information on our privacy practices as it relates to the collection, use and sharing of personal information relating to prospective, current, and former employees in the United States, see the Allstate US Employee Privacy Statement. Please click CA Notice of Collection to learn more on the information we collect and how we collect it.

Note: Recruitment Fraud is on the rise! Please click on our notice on recruitment fraud alert for awareness

AIP uses the E-Verify employment verification program.

By submitting this application, I confirm that I have submitted the correct and accurate information that AIP can verify from their background check provider.