Employee Experience Program Manager (Remote)

Remote, Contiguous US

Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma’s free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc’s Best Workplaces in 2022 and 2023.

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Employee Experience Program Manager 

Alma is seeking an Employee Experience Manager to play a pivotal role in creating and managing initiatives that enhance the overall experience of employees within the organization as we continue to grow.  

In this role, you will manage and track the processes required to provide a great employee experience. Your focus will be on creating programming that enhances the remote experience and connection of our distributed, remote-first, teams. You recognize the employees’ perspectives, stay connected to them, make them feel part of the team, and create a positive and productive work environment that fosters engagement, inclusivity, and understanding. While there is a piece of this role that is event planning, that is not the main focus - experience in the People & Culture (P&C) space working with remote teams is necessary for the position.

What you’ll do:

• Ideate, plan, and iterate on ways to enhance the remote work experience, creating programming opportunities for teams to connect with each other and the organization. 
• Own driving engagement with the Director of People & Culture and executing the engagement survey and pulse cycles through the year (including analyzing data, reporting, presenting, and actioning on results). 
• Create an Employee Experience Programming Calendar, partnering with relevant stakeholders (People & Culture, Finance/Accounting, and various departments across Alma). 
• Own, run, and iterate programs like Alma’s Anniversary Program and our monthly P&C Newsletter.
• Serve as a System Administrator of Lattice (for surveys) and Navan (for travel management). 
• Budget ownership in partnership with Finance for virtual events, swag, and our anniversary program. 
• Present ideas, data, and results of cultural programming to stakeholders and the broader team.  
• Ad hoc support for P&C-led programming, including partnering with our Diversity, Equity, and Inclusion Team on cultural programming. 
• Partner with stakeholders to ensure all policies associated with travel and planning for team-specific offsites are formalized and documented. 

Who you are:

• You have 3-5 years of experience working in Employee Experience and/or designing and driving relevant programming on a People Team. 
• You have experience utilizing Lattice, Navan, and/or similar People tools or platforms.
• You are a self-starter with a strong track record of reliability and ownership, within a remote and/or start-up environment. 
• You have experience working with scaling organizations and running events for 500+ people. 
• You have strong project management, planning, and time management skills. 
• You have excellent communication skills, being able to explain ideas clearly and concisely while championing partnership.  
• You are dedicated to Diversity, Equity, Inclusion, and Belonging (DEI&B), to help foster a culture of belonging.
• You are able to travel to New York City for live, in-person events a minimum of twice a year. 
• You are data-driven, innovative, creative, and detail-oriented.

Benefits:

• We’re a remote-first company 
• Health insurance plans through Cigna (medical and dental) and MetLife (vision), including FSA & HSA plans
• 401k plan (Roth and traditional)
• Free Alma platform access 
• Monthly therapy and wellness stipends
• Monthly co-working space membership stipend
• Monthly work-from-home stipend to power your wifi, lunches, coffee, etc 
• Pet discount program through United Pet Care 
• Financial perks and rewards through BenefitHub
• Free EAP access through LifeWorks 
• One-time home office stipend to set up your home office
• Comprehensive parental leave plans 
• 9 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
• Flexible PTO

Salary Band: $110,000 - $135,000 

Alma’s compensation philosophy is driven by our company value of building equity. To best ensure pay equity, we typically bring in new hires near the middle of our listed salary bands and we do not negotiate our compensation (i.e. all people hired at the same level & role are brought in at the same salary, equity, and benefits). The recruiter you work with can provide more details on our philosophy.

All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address.