About Us
At Hype Tier, we are a growing and dynamic company focused on delivering innovative solutions across various industries. Our mission is to provide high-quality support and service to our clients while fostering a collaborative and forward-thinking work environment. We value professionalism, reliability, and a commitment to excellence in everything we do.
Job Description
We are currently seeking a dedicated and client-focused Client Account Representative to join our team. The successful candidate will act as the main point of contact for assigned clients, ensuring their needs are met with professionalism and precision. You will play a key role in maintaining and growing client relationships, resolving concerns, and ensuring overall satisfaction.
Responsibilities
Serve as the primary liaison between clients and internal teams
Manage and grow existing client accounts through strong relationship-building
Address client inquiries and resolve issues in a timely and efficient manner
Track and analyze client performance metrics to provide actionable insights
Prepare detailed reports and updates for clients regarding account status
Coordinate with internal departments to ensure service delivery meets expectations
Maintain accurate records and documentation of client interactions
Qualifications
Bachelor’s degree in Business, Communication, or a related field preferred
1-2 years of client service or account management experience is a plus
Strong communication and problem-solving skills
Ability to manage multiple accounts and tasks simultaneously
Excellent organizational skills and attention to detail
Proficiency in Microsoft Office and general office software
Benefits
Competitive salary ranging from $52,000 to $60,000 per year
Growth opportunities within the company
Hands-on training and professional development
Supportive team environment
Full-time schedule with consistent hours
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