Product Designer, Knowledge Management

Location: NYC Region - Hybrid - two (2) days per week within the NYC Headquarters/office and the remaining time working remotely.

About AlphaSense: 

AlphaSense is a market intelligence platform used by the world's leading companies and financial institutions. Since 2011, our AI-based technology has helped professionals make smarter business decisions by delivering insights from an extensive universe of public and private content—including company filings, event transcripts, news, trade journals, and equity research. Our platform is trusted by over 3,500 enterprise customers, including a majority of the S&P 500. Headquartered in New York City, AlphaSense employs over 1,000 people across offices in the U.S., U.K., Finland, and India. For more information, please visit www.alpha-sense.com.

About the Team:

The AlphaSense Product Design team is made up of talented product designers, UX specialists, and research professionals based in the US, UK, Finland, and India. We're a detail-oriented and strategic-minded group dedicated to creating engaging user experiences that deliver real results. We base our designs on a deep understanding of user behavior, market trends, and performance metrics, ensuring that our work drives meaningful impact for our clients, which range from Fortune 1000 companies to leading financial institutions around the globe. Our commitment to data-driven decision-making and continuous improvement ensures that we stay at the forefront of our field and deliver the best possible experiences for our users.

About the Role:

We're looking for a skilled and passionate Product Designer to join our expanding product design team. In this role, you'll be instrumental in helping to shape the design and evolution of our Knowledge Management features, bringing your creativity, user empathy, and strategic thinking to the table while pushing the limits of our Generative AI capabilities. Knowledge Management is not just about handling information; it’s about reshaping market intelligence with innovative design and technology. Our commitment is to empower users with aesthetically pleasing and intuitive tools that capture crucial insights seamlessly, transforming these insights into actionable intelligence for informed decision-making.

You'll work closely with a global, cross-functional team to bring new features to market and help define the future of our product landscape, solidifying our position as a leader in market intelligence through AI-driven search. As a key player in our design team, you'll play a crucial role in driving the success of our product. You'll collaborate with product management, engineering, and user research to create innovative experiences that meet the needs and exceed the expectations of our customers. This is an exciting opportunity to make a real impact and shape the future of our product offerings.

About You:

• Passionate about crafting best-in-class product experiences – always curious and eager to learn about complex topics and workflows, and able to get up to speed quickly
• Expertise in visual hierarchy, layout, and information architecture
• Experience with design systems to ensure consistency and efficiency in product development
• A holistic approach to user experience design, with a deep understanding of product vision and objectives
• Strong user research skills and experience with relevant methodologies
• Excellent communication and collaboration skills, with the ability to work well both independently and in a team
• A forward-thinking and inquisitive individual who is eager to push the boundaries of product design and create cutting-edge experiences.
• Stay up-to-date with market trends and technological advancements to ensure that designs are relevant and innovative.

What You'll Do:

• UX/UI Design
• Create wireframes, prototypes, and visual designs that effectively communicate the product's functionality and user experience. Ensure designs are intuitive, visually appealing, and consistent with the brand's visual identity.
• User Research
• Conduct user research to understand user behaviors, needs, and pain points. Use insights gained from research to inform design decisions and create user-centered solutions.
• Collaboration
• Work closely with product managers, engineers, and other stakeholders to ensure smooth collaboration throughout the product development lifecycle.
• User Testing and Iteration
• Conduct usability testing and gather feedback to validate design decisions. Iterate designs based on user feedback and data analysis, continuously improving the product's usability and user experience.
• Design Systems and Guidelines
• Contribute to developing and maintaining design systems, style guides, and principles. Ensure design consistency across products and platforms, enabling efficient collaboration and scalability.
• Always Up-to-Date
• Stay informed about industry trends, emerging technologies, and best practices in product design. Continuously expand knowledge and skills to bring fresh ideas and innovative approaches to the design process.
• Stakeholder Communication
• Effectively communicate design concepts, strategies, and rationales to stakeholders at various levels of the organization. Present design solutions and advocate for user-centered design principles.
• Quality Assurance
• Collaborate with engineering teams during development to ensure the design is implemented accurately and maintains its integrity. Conduct quality assurance checks to ensure the final product meets design specifications.

Requirements:

• Bachelor's or Master's degree in Interaction Design, Human-Computer Interaction, or a related field
• Minimum of 3-5 years of experience as a product designer with a strong portfolio showcasing relevant work experience, case studies detailing processes, and research – with an emphasis on learnings and professional growth/evolution
• Expertise using Figma
• Strong understanding of best practices, user-centered design principles, and methodologies
• Excellent problem-solving, critical thinking, and communication skills
• Ability to work in a fast-paced, dynamic, agile environment and handle multiple projects simultaneously
• A passion for design and a commitment to delivering exceptional user experiences
• Experience working with and helping to build design systems
• Comfortable, flexible, and skilled in collaborating with global, cross-functional teams
• Confident understanding of Generative AI; experience designing for it not required but preferred

AlphaSense is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Base Compensation Range*:  $135,000 - $190,000

Additional Components: You may also be offered equity, and a generous benefits program.

*For base compensation, we set standard ranges for all US-based roles based on function, level and geographic location, benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including geographic location as well as candidate experience/expertise and may vary from the amounts listed above.