Software Product Manager

Alpine is a team of forward-thinking innovators working to provide intelligent heating and cooling solutions to homeowners. We are the first and largest e-commerce retailer of heating and air conditioning equipment. Our mission is to reduce global warming through the use of high-efficiency and all-electric HVAC equipment, while providing a unique shopping experience for customers that makes the process fun and easy. By creating a great experience for our customers, we have a strong following of repeat customers and the highest ratings in the industry at 4.85 (out of 5) in satisfaction.

Join Alpine and shape the future of home comfort and sustainability while thriving in a culture that celebrates collaboration, creativity, and continuous improvement. Together, we’ll revolutionize HVAC shopping — making it smarter, more enjoyable, and better for the planet.

This is a hybrid role - working both from our Lincoln Park office and remotely from your home office.

What You’ll Do:

As a Software Product Manager at Alpine, you will be a driving force behind innovation, leading the full product lifecycle from ideation to launch. You'll work across teams ensuring that our products exceed customer expectations and push the envelope in the HVAC space.

Manage the full lifecycle of the project, including research, requirements documentation, project management, and rapid experimentation.

Work closely with UX/UI designers and our internal development team.

Utilize Figma for hands-on wireframing and design collaboration.

Conduct research to inform product decisions and ensure alignment with customer needs.

Document requirements and ensure clear communication with all stakeholders.

Oversee rapid experimentation and testing to drive towards product-market-fit.

• Product Leadership: Lead the entire product lifecycle, ensuring a seamless journey from concept through to launch and post-launch improvements. Collaborate with engineers, designers, and other stakeholders to bring to life creative inventions. 
• Customer-Centric Development: Obtain customer insights to fuel product strategy and development, ensuring each product iteration serves their needs.
• Design: Create detailed project requirements and prototypes that resonate with all stakeholders, ensuring alignment and shared vision.
• Project Management: Utilize lean methodologies, rapid experimentation to achieve successful outcomes.
• Testing & Launch: Oversee testing and launching, addressing potential issues in a timely manner, incorporating continuous iteration.

What You’ll Bring:

• Proven senior experience in Product Management for software, especially in the e-commerce or technology space
• Strong project management and leadership skills, capable of motivating and directing cross-functional teams
• Hands-on expertise in Figma for wireframing and design, with an eye for both usability and aesthetics
• A user-focused mindset, with the ability to distill customer insights into actionable product requirements
• Excellent problem-solving skills with an ability to navigate and thrive in a fast-paced environment
• Strong written and verbal communication skills, especially in conveying complex ideas to diverse stakeholders
• Experience with rapid experimentation, A/B testing, and iteration
• A growth-oriented, positive attitude, with a passion for making an impact on both customers and the industry

• Competitive salary and a monthly gain-sharing bonus based on revenue growth

• Group Healthcare, Health Savings Account, 401k retirement plan, and more
• Paid vacation and paid holidays
• Challenging and fulfilling work in a positive, optimistic results-oriented work environment
• Paid educational and professional development training
• Hybrid Chicago office + work-from-home (remote)

About Us

Started in 2002, we are the first ecommerce company to sell pro-grade heating and cooling units directly to homeowners. As a team of forward-thinking innovators, we are working to provide intelligent HVAC solutions to homeowners in a way that:

1. Leads Americans away from using low efficiency and non-renewable HVAC appliances and towards high efficiency and all-electric ones, a key requirement for reducing the country’s dependency on fossil fuels and to slow global warming;
2. Provides a shopping experience for customers that’s so easy it’s almost fun, having them exclaim “wow!”, enabled through extreme operational competency; and
3. Prioritizes a harmonious win for all parties mutually: customers, team members, company and the environment.

Learn more and view all openings at: careers.alpinehomeair.com