Partner Admin (Based in HCMC)

As a Partner Admin at Amanotes, your main responsibilities include processing contracts and finance payments, ensuring data accuracy in billing and invoices, maintaining communication with clients and internal teams, managing sales records, developing monthly sales reports, and addressing customer queries. Your role is crucial for maintaining seamless operations and supporting our partners effectively.

To succeed as a Partner Admin at Amanotes, candidates should possess strong organizational and administrative skills, excellent communication abilities, and be proficient in Microsoft Office and data management software. Additionally, attention to detail, strong analytical and problem-solving skills, and the capability to multitask are essential for managing various responsibilities effectively.

Amanotes is committed to nurturing the professional development of its employees, including Partner Admins. The company offers various learning activities, including internal training, access to international conferences, and e-learning opportunities through platforms like Udemy and LinkedIn Learning to enhance your skills and knowledge.

As a Partner Admin at Amanotes, you can look forward to a competitive salary and benefits package including a 13th month salary, annual performance bonus, flexible working hours, a personal learning budget, lunch and parking allowances, and numerous engaging team-building activities. We're dedicated to our employees' well-being, offering an Employee Assistance Program, a minimum of 12 days paid annual leave, and the option for remote work.

Amanotes stands out as a workplace due to its unique music culture and innovative approach to interactive music experiences. The vibrant atmosphere encourages creativity and fosters teamwork, making it an exciting place for a Partner Admin to thrive while contributing to our mission of transforming the music experience for millions worldwide.

When managing multiple tasks as a Partner Admin, it’s important to prioritize based on deadlines and urgency. I recommend using tools like task lists or project management software to stay organized. Also, regularly communicate with your team and partners to ensure everyone is on the same page and any necessary adjustments can be made in real time.

In a previous role, I implemented a double-check system to ensure data accuracy. This involved reviewing billing data after input and cross-referencing with the original documents. I also invited team members to participate in the review process, fostering collaboration and ensuring nothing was overlooked.

I believe the keys to effective communication with partners include being clear and concise, actively listening, and following up promptly. It’s important to make sure all parties understand the expectations and provide regular updates on progress or any issues. Building rapport with partners can also foster a positive working relationship.

If faced with an unhappy client, I would first listen to their concerns attentively, allowing them to express their feelings fully. Then, I would acknowledge their issues and offer a solution or an immediate action plan to rectify the situation. Keeping them informed throughout the process is crucial to restoring their confidence in our service.

I prefer using Microsoft Excel for its powerful data processing capabilities, alongside CRM tools for tracking client interactions and sales data. These tools allow me to efficiently manage and analyze data while ensuring accuracy in reporting.

I prioritize my tasks by assessing their urgency and impact on the business. I typically utilize a task management system where I categorize tasks by priority levels, making sure that I allocate time for critical tasks that align with team goals while also leaving room for unexpected issues that may arise.

To ensure sales targets are met, I consistently monitor sales metrics and work closely with my team. By analyzing trends and adjusting strategies proactively, I can identify gaps and implement changes promptly. Open communication with team members is essential to align efforts toward meeting our goals.

Essential skills for a Partner Admin include excellent organizational and communication skills, attention to detail, and the ability to manage multiple tasks simultaneously. Proficiency in data management software and an analytical mindset are also important for accurate data handling and reporting.

I stay updated with new products and features by reading company newsletters, participating in training sessions, and attending industry conferences when possible. Additionally, I engage in online research and follow relevant publications to ensure I have the most current information on trends and technologies in our field.

I enjoy the collaborative spirit and innovative culture of a dynamic environment like Amanotes. The opportunity to work on exciting projects, engage with talented individuals, and contribute to a mission that connects people through music makes every day at work fulfilling and inspiring.