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AE - Brand Ambassador (Sales Associate) - Now Hiring

Job DescriptionYOUR ROLEAs a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.YOUR RESPONSIBILITIES• You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know!• You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.• You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests.• You can hang! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.• You're an innovative problem solver! Making your guests' day is your priority and you're able to proactively resolve guest concerns while sticking to company policy.• You're a team player - #teamwork! You're always willing to assist your team in #gettingthejobdone.• You've got integrity! You do the right thing and you always adhere to AEO's policies & procedures.YOU'D BE GREAT FOR THIS ROLE IF:• You love interacting with people!• You're full of energy and can handle multiple tasks in a fast-paced environment.• You're available to work when guests shop (lookin' at your evenings, weekends & holidays!)• You love AE and Aerie products.• You've worked in retail before. #practicemakesperfect• You're at least 16 years of age.OUR BRAND AMBASSADORS LOVE AEO BECAUSE:• They work with REAL people - there's nothing like your #AEOFamily.• They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.• They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)• They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.About UsAmerican Eagle is a leading American jeans and apparel brand, the go-to destination for casual style, embraced by generations of youth since 1977. We are rooted in authenticity, powered by positivity and inspired by our community. Our collections are designed to inspire self-expression and empower our customers to celebrate their own uniqueness. We have broadened our leadership by producing innovative, sustainable fabrics.AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.For Brand Ambassador and Stock positions, hiring will be based on need, however, applications are accepted on an ongoing basis. For all other store jobs, applications will be accepted until the Apply Before date (if applicable), but may be extended based on applicant volume.PAY/BENEFITS INFORMATION:• Actual starting pay is determined by various factors, including but not limited to relevant experience and location.• Subject to eligibility requirements, associates may be eligible to receive paid sick leave and AEO may provide REAL rewards at its discretion.• Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information, please click HERE.
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What You Should Know About AE - Brand Ambassador (Sales Associate) - Now Hiring, American Eagle Outfitters

If you're passionate about connecting with people and love apparel, then the AE - Brand Ambassador (Sales Associate) position at American Eagle in Yonkers, NY might be perfect for you! As a part-time Brand Ambassador, you’ll be the superstar of our store, providing every customer with an unforgettable shopping experience and making their day just a bit brighter. You'll engage with guests using the AEO Selling Model—don’t worry, we’ll train you! Your enthusiasm for AE & Aerie products will help you share your knowledge and make suggestions that perfectly suit each guest’s needs. You won’t just be promoting products; you’ll be building connections and spreading brand loyalty. Since customers find themselves in the store during weekends and evenings, you’ll need to be flexible in your schedule. Teamwork is at the heart of everything we do, so expect to assist your colleagues in various areas, from sales floors to fitting rooms, while always maintaining AEO's standards of integrity and customer service. Our Brand Ambassadors enjoy perks like a generous employee discount, opportunities for career advancement, and an enthusiastic team spirit that feels like family. So if you’re ready to bring your vibrant personality to the forefront at American Eagle, let’s get you started on this exciting journey today!

Frequently Asked Questions (FAQs) for AE - Brand Ambassador (Sales Associate) - Now Hiring Role at American Eagle Outfitters
What are the main responsibilities of an AE - Brand Ambassador at American Eagle?

As an AE - Brand Ambassador at American Eagle in Yonkers, you'll engage with customers using the AEO Selling Model, create a welcoming shopping environment, educate guests about products, assist with loyalty programs, and handle various tasks on the sales floor, fitting rooms, and cash wraps.

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What qualifications are required for the AE - Brand Ambassador position at American Eagle?

To be considered for the AE - Brand Ambassador role at American Eagle, candidates should enjoy interacting with people, thrive in fast-paced environments, be available during evenings, weekends, and holidays, have retail experience, and be at least 16 years of age.

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What benefits do AE - Brand Ambassadors receive at American Eagle?

AE - Brand Ambassadors at American Eagle benefit from a 40% discount on products, opportunities for professional development and career advancement, eligibility for paid sick leave, and the chance to win prizes through store contests.

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How does American Eagle ensure a positive work environment for AE - Brand Ambassadors?

At American Eagle, we foster a positive work environment for AE - Brand Ambassadors by encouraging teamwork, providing training for skill development, and promoting an inclusive culture where everyone can be their authentic selves.

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Is prior retail experience necessary for the AE - Brand Ambassador role at American Eagle?

While prior retail experience is a plus for the AE - Brand Ambassador position at American Eagle, it is not strictly necessary. We value enthusiasm, a love for our brands, and a desire to learn as much as traditional experience.

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Common Interview Questions for AE - Brand Ambassador (Sales Associate) - Now Hiring
How would you utilize the AEO Selling Model in your interactions with customers?

In your answer, explain that you would use the AEO Selling Model to establish rapport, ask questions to understand customer needs, and offer tailored product suggestions, emphasizing a friendly and engaging approach.

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What do you think makes a great shopping experience for customers?

Discuss how a great shopping experience encompasses friendly service, knowledgeable staff, an inviting store environment, and helpful assistance with product choices to ensure customer satisfaction.

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Can you give an example of a time you provided excellent customer service?

Share a specific story that illustrates your ability to listen attentively to customer needs, effectively solve problems, and ensure that the customer left satisfied and happy.

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How do you handle difficult customers in a retail setting?

Explain that you would remain calm, listen actively to their concerns, empathize with their frustrations, and work collaboratively to find a satisfactory solution, following company policies.

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What makes you passionate about working for American Eagle?

Talk about your enthusiasm for the brand and its values, how the company's focus on authenticity and community resonates with you, and how excited you are to represent the brand as a Brand Ambassador.

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How do you prioritize tasks during a busy retail shift?

Discuss your ability to stay organized, assess the most pressing needs based on customer flow, and adjust your focus to handle multiple tasks effectively while ensuring excellent service.

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What strategies do you use to stay motivated when working with a team?

Mention that you maintain motivation by fostering positive relationships with colleagues, celebrating team successes, and encouraging each other to achieve goals while having fun at work.

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How would you promote American Eagle's loyalty program to customers?

You might explain how you would confidently introduce the benefits of the loyalty program to customers, share how it enhances their shopping experience, and engage them in conversation to find out what they enjoy.

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Describe a time when you had to adapt quickly to a change in the workplace.

Recall a specific situation illustrating your adaptability, such as changing inventory procedures or last-minute staffing requests, and how you successfully managed those changes with a positive attitude.

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What skills do you think are essential for an AE - Brand Ambassador?

Highlight skills such as strong communication, teamwork, problem-solving, and a genuine passion for customer service, explaining how each contributes to the success of a Brand Ambassador.

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AMERICAN EAGLE OUTFITTERS INC. is built on more than 38 years of customer focus, dedication and innovation. The company was founded with one store, in Novi, Michigan, in 1977. Today, we have more than 1,000 stores and 40,000 associates worldwide. ...

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March 21, 2025

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