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American Express Remote Customer Service Opportunity - job 1 of 2

American Express is looking for dedicated and enthusiastic individuals to join our team as Remote Customer Service Representatives. In this role, you’ll be the voice of American Express, delivering world-class customer care to our cardmembers and providing innovative solutions to enhance their experiences.

Key Responsibilities

  • Handle inbound customer inquiries with professionalism and efficiency.
  • Resolve customer issues, including billing inquiries, account updates, and service requests.
  • Offer tailored solutions and recommendations to meet customer needs.
  • Educate customers on American Express products, services, and benefits.
  • Maintain a high level of customer satisfaction through empathetic and effective communication.

What We Offer

  • Competitive pay and performance-based incentives.
  • Comprehensive training and continuous learning opportunities.
  • Full benefits package, including medical, dental, vision, and 401(k).
  • Opportunities for career growth within American Express.

How to Apply

If you’re passionate about delivering exceptional service and thrive in a dynamic, fast-paced environment, we’d love to hear from you!

American Express is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

5787 jobs
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
TEAM SIZE
DATE POSTED
April 21, 2025

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