Analyst - Leadership Development Programs - job 1 of 4

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As a part of the Colleague Experience Group, we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.  

Overview:  

The Leadership and Learning team focuses on growing great leaders and developing the critical skills that support the business. The Analyst, Leadership Development Programs will support key leadership development and learning priorities, enabling colleagues to grow as leaders through best-in-class learning and development experiences. This candidate will support data analysis and insights, metrics tracking, vendor management, risk and compliance activities, and other key leadership development and learning priorities.  

This position requires the ability to deliver high quality work in a fast-paced dynamic environment to support our colleagues’ development. Successful candidates will be results-driven and adaptable to change, while being able to manage competing priorities within tight deadlines.  

Key Responsibilities: 

• Lead data analyses to support key leadership development processes and develop insights to inform strategic planning and continuous improvement 
• Support ongoing metrics tracking and reporting to senior leadership  
• Support contracting, invoicing, and other key elements of ongoing vendor management  
• Complete key risk and compliance activities, in partnership with the Director, Leadership Development Programs and Risk, Privacy, and Compliance teams to ensure strong governance  
• Support key leadership development and learning priorities, including resource and communications creation, program delivery support, and key processes 
• Enable our leadership development strategy and approach through key strategic projects   

Experience: 

• 1-3 years’ work experience 
• Demonstrated ability to apply analytical skills to draw insights and make data‐driven recommendations 
• Highly detail oriented
• Demonstrated project management and planning skills in a fast-paced and dynamic environment; ability to balance competing priorities
• Strong communication skills
• Resourceful and self-starting with a desire and ability to learn quickly 
• Results driven, takes initiative and applies creative problem solving to deliver strong outcomes
• Strong collaboration and relationship building skills across stakeholders to drive results
• Proficiency in Microsoft Office required; advanced proficiency in Microsoft Excel preferred