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Bilingual Spanish & English HR/Admin Assistant

We are seeking a Remote Bilingual HR/Admin Assistant with fluency in both Spanish and English to join our team. The ideal candidate will have a background in HR or administrative support, particularly within the medical and insurance industries (preferred but not required). The role will focus primarily on payroll preparation, data entry, and administrative support, with a key emphasis on ensuring smooth HR operations and compliance in a remote work environment. While prior experience in the medical/insurance fields is a plus, we are open to candidates with strong administrative and payroll experience.

Key Responsibilities:

  • Payroll & Data Entry:
    • Assist in payroll preparation, ensuring accurate and timely processing of employee salaries.
    • Maintain employee records and manage payroll data entry.
    • Ensure compliance with payroll laws and internal policies, assisting with payroll audits and updates.
  • HR Support (Focus on Administration):
    • Provide general HR administrative support, including maintaining employee records and assisting with benefits administration.
    • Support the onboarding process for new hires, ensuring necessary documentation is completed.
    • Respond to employee inquiries regarding HR policies, benefits, and payroll.
  • Bilingual Communication:
    • Act as the primary point of contact for Spanish-speaking employees, providing HR-related assistance.
    • Foster clear communication between English and Spanish-speaking employees and leadership.
  • Medical/Insurance Industry Knowledge (Preferred):
    • Support HR tasks with knowledge of medical and insurance terminology, policies, and procedures.
    • Assist in managing HR-related functions specific to the medical and insurance industries.
  • Administrative Support:
    • Assist with general administrative tasks, such as data entry, organizing files, and preparing HR reports.
    • Maintain organized documentation for compliance purposes and facilitate smooth operations.

At MySigrid, we aim to ensure the professional and personal growth of all our employees:

  • Two weeks of paid training.
  • Vacation leave and Sick leave credits.
  • HMO Package for the employee and two dependents.
  • Reimbursable internet charges.
  • Comprehensive training and continuous learning advantages.
  • Opportunity to contribute to new technology and help develop a high-end system that assists humans by optimizing their work processes.
  • High importance to work-life balance with the opportunity to work from home part of the week.
  • Opportunity to venture into other areas of the business as you continue to contribute to the growth of the company.
  • Be part of a dynamic team of specialists who openly and willingly share their knowledge with their colleagues.
  • Work in a corporate culture that encourages collaboration, with an emphasis on our core values: Integrity, Passion, Teamwork and Respect, Proactiveness, Accountability, and Determination.

Co-Working days

MySigrid has co-working offices in BGC, Ortigas, and Makati where the whole team meets once a month at a minimum.

What You Should Know About Bilingual Spanish & English HR/Admin Assistant, MySigrid

Are you passionate about human resources and administrative support? Join MySigrid as a Remote Bilingual Spanish & English HR/Admin Assistant! In this role, you'll leverage your fluency in both languages to bridge communication between our diverse workforce. You'll play a pivotal part in payroll preparation, ensuring employees are compensated accurately and on time. If you have experience in HR or administrative support—especially within the medical or insurance fields—you'll hit the ground running, but even candidates with solid administrative experience are welcome! Your day-to-day will include maintaining employee records, assisting with onboarding new hires, and responding to HR-related inquiries. You'll also ensure compliance with payroll laws and internal policies, helping us maintain smooth and efficient HR operations. At MySigrid, we prioritize your professional growth with two weeks of paid training and a robust benefits package, including vacation leave, sick leave, and an HMO plan for yourself and two dependents. Plus, we support balanced work-life by allowing you to work from home part of the week. As part of our team, you'll collaborate with dedicated professionals who share insights and knowledge while enjoying a corporate culture that values integrity, teamwork, and respect. Join us to not only excel in your HR career but also contribute to the development of innovative technology that streamlines processes! We're eager to see how you'll make an impact with us at MySigrid.

Frequently Asked Questions (FAQs) for Bilingual Spanish & English HR/Admin Assistant Role at MySigrid
What responsibilities does a Bilingual Spanish & English HR/Admin Assistant at MySigrid have?

As a Bilingual Spanish & English HR/Admin Assistant at MySigrid, you'll be responsible for payroll preparation and data entry, ensuring that employee records are accurate and compliant with payroll laws. You'll also provide support in general HR administration tasks, assist with onboarding new employees, and serve as a key point of contact for our Spanish-speaking workforce. Your role will be essential in fostering communication between English and Spanish-speaking employees and leadership.

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What qualifications are required for the Bilingual Spanish & English HR/Admin Assistant position at MySigrid?

To qualify for the Bilingual Spanish & English HR/Admin Assistant role at MySigrid, candidates should demonstrate fluency in both Spanish and English. While prior experience in HR or administrative support is preferred, especially in the medical or insurance industries, strong office and payroll experience is highly valued as well. Strong organizational skills, attention to detail, and a proactive attitude will help you thrive in this position.

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Is previous experience in the medical or insurance field necessary for the Bilingual Spanish & English HR/Admin Assistant role at MySigrid?

While having experience in the medical or insurance field is beneficial for the Bilingual Spanish & English HR/Admin Assistant role at MySigrid, it is not a strict requirement. We welcome candidates who possess solid administrative and payroll experience, as well as those with a willingness to learn about industry-specific terminology and practices.

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What does the work environment look like for a Bilingual Spanish & English HR/Admin Assistant at MySigrid?

At MySigrid, the work environment for a Bilingual Spanish & English HR/Admin Assistant is predominantly remote, allowing for flexibility and work-life balance. Team members also meet once a month at co-working offices in BGC, Ortigas, and Makati. This dynamic team culture encourages collaboration, knowledge sharing, and professional growth, all while embodying core values such as integrity, teamwork, and respect.

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What benefits does MySigrid offer to Bilingual Spanish & English HR/Admin Assistants?

MySigrid offers a comprehensive benefits package for Bilingual Spanish & English HR/Admin Assistants, including two weeks of paid training, vacation leave, sick leave credits, and an HMO package for employees and dependents. Additionally, the company reimburses internet charges, emphasizes continuous learning, and provides opportunities for employees to expand into other areas of the business.

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Common Interview Questions for Bilingual Spanish & English HR/Admin Assistant
How do you handle payroll discrepancies in your role as a Bilingual Spanish & English HR/Admin Assistant?

Discuss your methodical approach to identifying discrepancies, such as checking payroll records against time cards and communicating with concerned employees in both Spanish and English to resolve issues promptly and accurately. Highlight your attention to detail and commitment to compliance.

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Can you describe your experience with onboarding new employees?

Talk about specific programs or processes you've implemented to enhance the onboarding experience, such as creating welcome packets or setting up training sessions. Emphasize your ability to communicate with new hires in both languages and ensure they understand company policies.

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What strategies do you use to maintain organized employee records?

Explain your approach to organization, whether through digital filing systems or manual records, and how you ensure all documents comply with regulations. Discuss your methods for keeping records consistently up to date as employees' status changes.

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How do you prioritize tasks in a fast-paced HR environment?

Illustrate your time-management skills by discussing how you evaluate task urgency and importance. You might mention using digital task lists or software and collaborating with team members to ensure that high-priority tasks are addressed correctly, particularly in a bilingual context.

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What is your experience with employee benefits administration?

Share your familiarity with various types of employee benefits, how you've assisted employees with their inquiries, and any experience you have in policy compliance related to benefits administration, particularly in a bilingual support capacity.

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How do you ensure clear communication between English and Spanish-speaking employees?

Emphasize your skills in bilingual communication, such as translating HR materials or announcements. You could elaborate on how you facilitate team meetings to make sure everyone understands policies or changes effectively.

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Describe a time when you had to mediate a conflict between employees.

Provide a specific example of a situation involving conflict resolution, detailing the steps you took to understand both parties' perspectives and how you facilitated a constructive dialogue, keeping in mind any language barriers.

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What do you see as the biggest challenge in HR administration today?

Discuss challenges such as compliance with new regulations or the need for effective remote management but outline your proactive strategies for overcoming these challenges, particularly in a bilingual environment.

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Why do you want to work at MySigrid as a Bilingual Spanish & English HR/Admin Assistant?

Articulate your enthusiasm for MySigrid’s mission, values, and the vibrant workplace culture. Reflect on how your skills align with the company’s goals and how you’re eager to contribute to a team that values knowledge sharing and employee wellbeing.

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What is your approach to continuous learning in HR?

Share your commitment to staying updated with HR trends through courses, webinars, or networking events, specifically how you seek bilingual resources to enhance your skills and knowledge that align with your role at MySigrid.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
January 4, 2025

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