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Associate Product Owner, Enterprise Payments

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.About Network & Acquiring SolutionsAs part of the Global Merchant & Network Services group (GMNS), the Network & Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend, serving our Issuers and Acquirers in more than 170 markets worldwide. We are driving a strategic, multi-year Enterprise Payments program to bring all payments together into a center of excellence to drive operational excellence for payment execution, enable innovative payment products, services, and capabilities to be built effectively and efficiently, support our BU strategies more closely, and deliver on our customers’ evolving payment needs.About the RoleWe are embarking on a large-scale digital transformation program to modernize the Bill Pay platform across our proprietary European and North American markets. We are seeking an experienced product associate who will support with defining and delivering new features to support the capability roadmap and partner with our engineer teams to deliver working software.Key Responsibilities• Support the Product Manager in driving the roadmap for the platform.• Work closely with stakeholders gathering requirements• Understand and document user needs / pain points• Creating features, business flows and acceptance criteria• Break down features into user stories. Ensure work focuses on those with maximum value• Complete research and analyze market trends / regulation• Participate in team ceremonies; including daily standups, demos and retrospectives• Follow external industry trends; competitor developments and regulatory changes• Keep abreast with agile/scrum best practicesRequirements/Qualifications• Ability to translate business requirements into user stories & technical specifications into business digestible instructions & guidelines• Ability to effectively collaborate with internal and external stakeholders and effectively operate in ambiguity and quickly evolving priorities• Strong collaboration skills, ability to navigate cross functional teams to deliver on shared objectives• Previous experience managing end-to-end software execution in an agile environment for digital products preferred• Knowledge of Data and reporting tools for Payments across mandates, exceptions, and allocations would be a plus• Knowledge of European and Asian payment systems is a plusSalary Range: $60,000.00 to $110,000.00 annually bonus benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:• Competitive base salaries• Bonus incentives• 6% Company Match on retirement savings plan• Free financial coaching and financial well-being support• Comprehensive medical, dental, vision, life insurance, and disability benefits• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)• Free and confidential counseling support through our Healthy Minds program• Career development and training opportunitiesFor a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

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Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
September 9, 2024

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