Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Director - Credit & Fraud Risk image - Rise Careers
Job details

Director - Credit & Fraud Risk - job 8 of 10

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.

How will you make an impact in this role?

About Credit & Fraud Risk Finance

Credit & Fraud Risk Finance team delivers fact-based, decision-driven and high-impact Net Loss Provision forecasts and credit-risk related insights and deep analytics. The key objective is to drive prudent financial decisions, perform Enterprise analytics and support credit-risk strategies while ensuring adherence to governance and controls.  This position will be part of a highly talented team with strong intellectual curiosity.

How will you make an impact in this role?

This Director-level position leads a team supporting Risk Management in evaluating strategic decisions, establishing profitability linkages between customer behaviors and credit provision and driving credit-related analytical insights to key stakeholders such as Risk, Collections, Marketing & Finance teams.

Partner with Risk and Finance teams on cross-enterprise strategic initiatives by driving key analytics to inform business decisions

Drive awareness of data / insights / market / portfolio trends across businesses and proactively identify opportunities for analysis

Develop skills; mining and analyzing data to identify credit risk and collections opportunities across portfolios to enhance margins, either through revenue generation or expense reduction (primarily via SQL)

Provide thought leadership on projects across the Global Risk Finance organization to help AXP meet its long-term growth targets

Evaluate Risk projects that span multiple businesses and produce cost/benefit analysis to inform prior prioritization of investment dollars.

What You’ll Bring:

This position will provide the candidate with broad exposure across AXP, including Chief Credit Officers, Finance LFO’s and Marketing leadership. As such, Big Picture thought leadership and excellent communication skills are necessary to tailor complex messages to key stakeholders.

Minimum Qualifications:

·       8+ years of experience in Finance Data Analytics & Profitability

·       Analytical Skills – think critically and creatively about our business to identify good topics for analysis, manipulate large amounts of data, decipher trends, and generate meaningful insights

·       Superior attention to detail - demonstrate exemplary organizational and problem-solving skills

·       Communication Skills – Synthesize data into an easy-to-understand story & articulate key messages across multiple audiences

·       Agile Mindset – Positive, can-do attitude, adaptable to change, and highly motivated self-starter

·       Leadership – Act & lead with courage, build relationships, make decisions quickly & influence change.  Do you drive results?

·       Proficiency in SQL

·       BS. in Finance or relevant field

Preferred Qualifications:

·       MBA preferred

Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

American Express Glassdoor Company Review
4.2 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
American Express DE&I Review
4.4 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
CEO of American Express
American Express CEO photo
Stephen J Squeri
Approve of CEO

Average salary estimate

$167500 / YEARLY (est.)
min
max
$130000K
$205000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director - Credit & Fraud Risk, American Express

Join American Express as the Director - Credit & Fraud Risk in the vibrant city of New York! In this unique role, you will lead a talented team dedicated to driving strategic decisions that shape our business's future. At American Express, we pride ourselves on our supportive culture where everyone is valued and has an opportunity to contribute to our success. You'll engage in exciting challenges, from negotiating with global partners to analyzing data trends that impact our financial strategies. Your expertise in credit risk analysis will guide key stakeholders across various departments, including Risk, Collections, and Marketing, ensuring that our financial decisions are both prudent and impactful. Imagine having the opportunity to use cutting-edge data tools to provide insights that enhance our bottom line! Your ability to communicate complex ideas effectively and lead with courage will be crucial as you navigate cross-enterprise initiatives that define our growth. If you’re ready to make a significant impact and grow your career in a dynamic environment, American Express is the perfect place for you. Together, we’ll uphold our values and commitment to providing the world’s best customer experience every day. Join Team Amex and let’s lead the way together!

Frequently Asked Questions (FAQs) for Director - Credit & Fraud Risk Role at American Express
What are the key responsibilities of the Director - Credit & Fraud Risk at American Express?

The Director - Credit & Fraud Risk at American Express is responsible for leading a team that provides critical analytics and insights for risk management. This includes evaluating strategic decisions, establishing profitability linkages, and driving analytical insights across various departments. As part of a highly talented team, you'll also work on corporate initiatives that influence the overall financial strategy, making this role vital for the company’s future direction.

Join Rise to see the full answer
What qualifications are needed for the Director - Credit & Fraud Risk at American Express?

To qualify for the Director - Credit & Fraud Risk position at American Express, candidates should have at least 8 years of experience in Finance Data Analytics and Profitability. A strong analytical mindset, superior attention to detail, and excellent communication skills are essential. The ideal candidate will also hold a BS in Finance or a related field, and while an MBA is preferred, it is not mandatory.

Join Rise to see the full answer
How can someone excel in the Director - Credit & Fraud Risk role at American Express?

Excelling in the Director - Credit & Fraud Risk role at American Express requires a combination of analytical expertise, leadership skills, and the ability to communicate complex ideas clearly. Embracing a collaborative mindset and being able to adapt to changing situations are also crucial. Proficiency in SQL and being able to derive actionable insights from data are key skills for driving financial decisions and implementing successful credit-risk strategies.

Join Rise to see the full answer
What career growth opportunities exist for the Director - Credit & Fraud Risk at American Express?

The Director - Credit & Fraud Risk at American Express will have various opportunities for career growth, including exposure to senior leadership and participation in major corporate initiatives. Being part of a globally diverse team offers the chance to enhance your skills in data analytics and gain insights into different departments. Additionally, American Express emphasizes personal development, providing training and career advancement opportunities that align with your unique career journey.

Join Rise to see the full answer
What is the work culture like for a Director - Credit & Fraud Risk at American Express?

At American Express, the work culture for a Director - Credit & Fraud Risk is dynamic, supportive, and inclusive. Colleagues at all levels are encouraged to share their ideas and contributions, fostering a collaborative environment. The company values integrity and growth, emphasizing a positive work-life balance through flexible working models. You’ll be part of a team that prioritizes employee well-being and professional development, making it a great place to build your career.

Join Rise to see the full answer
Common Interview Questions for Director - Credit & Fraud Risk
Can you describe your experience with data analytics as it pertains to credit risk?

In answering this question, focus on specific projects where you applied data analytics to assess credit risk. Discuss the methodologies you used, such as statistical analysis or data mining techniques, and how your insights influenced risk management strategies or financial decisions.

Join Rise to see the full answer
How do you approach decision-making when faced with conflicting data related to fraud risk?

Demonstrate a systematic approach to decision-making by discussing how you prioritize data reliability and consult with stakeholders to gather diverse perspectives. Share examples of how you have resolved conflicts in data and the frameworks or tools you utilize to validate your findings.

Join Rise to see the full answer
What techniques do you use to communicate complex risk analyses to non-technical stakeholders?

When responding, emphasize your ability to simplify complex data by using clear visuals and storytelling techniques. Discuss examples of how you have effectively communicated technical insights to different audiences, ensuring that key takeaways are understood without jargon.

Join Rise to see the full answer
How do you stay updated on the latest trends in credit and fraud risk management?

Talk about your efforts to stay informed, such as attending industry conferences, participating in webinars, and following leading publications in the finance sector. Highlight any specific networks or organizations you are part of that contribute to your knowledge in credit risk management.

Join Rise to see the full answer
Can you describe a time when you led a team through a challenging project?

Provide a specific example that outlines the project's challenges, your leadership approach, and how you motivated your team. Emphasize the outcomes achieved and lessons learned, highlighting your ability to adapt and lead through change.

Join Rise to see the full answer
What strategies do you implement to drive financial decision-making in risk management?

Discuss how you utilize data analytics to inform financial decisions while considering risk factors. Share your approach to collaborating with different business units and how you align financial objectives with risk management initiatives.

Join Rise to see the full answer
How do you prioritize multiple projects related to credit and fraud risk?

Reveal your organizational skills by describing the tools and methods you use to prioritize tasks. Discuss how you assess project importance, deadlines, and potential impact on the overall business objectives while managing competing priorities.

Join Rise to see the full answer
How would you handle a situation where a risk strategy you implemented did not yield expected results?

Illustrate your problem-solving skills by discussing a specific instance where results did not meet expectations. Explain how you analyzed the situation, adjusted your approach based on data insights, and communicated those changes to your team.

Join Rise to see the full answer
What do you consider when evaluating profitability linkages between customer behaviors and credit provisions?

Focus on your analytical process for examining customer data patterns and behaviors. Discuss how you evaluate various metrics like customer spend, default rates, and response to credit offers, integrating these insights into profitability assessments.

Join Rise to see the full answer
What does a successful credit risk management strategy look like to you?

Provide your vision of effective credit risk management, emphasizing a proactive rather than reactive approach. Discuss the importance of continuous monitoring, risk assessment tools, and a strong feedback loop to enhance credit strategies while driving profitability.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
American Express Remote New York, New York, United States
Posted 8 days ago
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

Join American Express as a Chief of Staff to drive strategic initiatives and support executive operations in a dynamic banking environment.

Photo of the Rise User
American Express Remote Phoenix, Arizona, United States
Posted 8 days ago
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

As a Mid-Level Associate in Digital Product Operations at American Express, you'll lead vital connectivity projects to enhance customer transactions on a global scale.

Photo of the Rise User

As a Senior Auditor at Sandisk, you will play a pivotal role in leading and executing Internal Controls projects within the finance sector.

Photo of the Rise User
Wiley Hybrid Hoboken (HQ), NJ, USA
Posted 8 days ago

Join Wiley as a Senior Director of Tax and leverage your expertise to navigate U.S. and international tax strategies in a dynamic corporate environment.

QA Wolf Remote United States
Posted 4 days ago

Join QA Wolf as a Deal Desk Manager and play a crucial role in connecting Finance, RevOps, and Sales to enhance customer contract processes.

Posted 12 days ago

Wingz seeks an experienced Finance and Accounting Associate to support their finance team in managing numerical accuracy and compliance.

Photo of the Rise User
Posted 14 days ago
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Customer-Centric
Social Impact Driven
Rapid Growth
Maternity Leave
Paternity Leave
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Paid Holidays
Paid Time-Off

Lead corporate finance and strategy at Samsara to shape the future of physical operations with your analytical expertise.

Photo of the Rise User
Posted 8 days ago

Be a part of Alphatec Spine's finance team as an Associate Financial Analyst, driving financial insights and supporting strategic decision-making in spine surgery.

Photo of the Rise User
Posted 9 days ago

Join Financeit as a Manager of Lending Risk Strategy, where your analytical skills will shape the future of consumer credit solutions in Canada.

Posted 21 hours ago

Santander seeks a VP to lead underwriting and portfolio management, fostering relationships and ensuring credit risk management in Harrisburg, PA.

Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Rapid Growth
Passion for Exploration
Dare to be Different
Dental Insurance
Life insurance
Health Savings Account (HSA)
Disability Insurance
Flexible Spending Account (FSA)
Vision Insurance
Mental Health Resources
401K Matching
Paid Time-Off
Snacks
Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

4273 jobs
MATCH
Calculating your matching score...
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 14, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY