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QA Engineer, Services

QA Engineers are entry/mid-level professionals that monitor and fine tune automation framework capabilities while driving innovative automated testing solutions focused on the customer in a team-oriented environment. A QA Engineer may assist their colleagues and more junior QA Engineer team members by solving problems, providing technical guidance, training and mentoring others. Exceptional attention to detail, strong analytical skills, excellent communication skills and deep technical ability in performance testing, automation testing methodologies, tools and processes within an agile environment will be key for success.

About the Role:

  • Delivers testing solutions for a single product and/or participates in complex projects   
  • May lead straight forward projects that are not complex in nature 
  • Operates with moderate level of guidance and direction
  • Immediate project or QA/Software Development Engineer team
  • Engages with cross functional teams to execute
  • Test automation engineering experience with Selenium, Postman, Protractor and JMeter testing tools 
  • Knowledge of business rules related to the company's products
  • Ability to understand business requirements and convert them into test cases
  • Able to interpret customer scenarios and convert them into manual and/or automated test scripts
  • Addresses routine objections and concerns with limited support; knows when escalation is needed
  • Identifies opportunities to improve business and processes 

About You: 

  • Developing QA Engineer professional
  • Bachelor’s degree in Computer Science, Engineering, Information Technology or Business-related degree preferred or equivalent experience
  • 1-2+ years of software QA testing experience
  • Experience testing Web Applications in cross-browser and cross-device using automated test tools is a plus
  • Experience in testing data persistence systems using both SQL and NoSQL DBMS. [MSSQL, PostgreSQL, Dynamo] is a plus
  • Experience with CI/CD pipelines with Jenkins or AzureDevOps is a plus
  • Experience leveraging the following technologies or competitive technologies: Angular, Application Performance Management, Kibana, PowerBI, Tableau or Quicksight, AWS Cloud development experience a plus, data Science: Machine Learning / Artificial Intelligence is a plus
  • Experience with developing both front-end and back-end automation tests
  • Understanding of security best practices for web development
  • Knowledge in agile methodologies

#LI-VR1

What’s in it For You?

  • Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

  • Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

  • Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

  • Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

  • Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

  • Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations.

For any eligible US locations, unless otherwise noted, the base compensation range for this role is $70,000 - $130,000.

This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.
Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.


This job posting will close 05/31/2025.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

Learn more on how to protect yourself from fraudulent job postings here.

More information about Thomson Reuters can be found on thomsonreuters.com.

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What You Should Know About QA Engineer, Services, Thomson Reuters

Are you a tech-savvy individual with a passion for quality? If so, Thomson Reuters is looking for a QA Engineer, Services to join our dynamic team at our New York office! As a QA Engineer, you’ll dive into the exciting world of automation testing, where you will monitor and enhance our automation framework capabilities while crafting innovative testing solutions aimed at putting the customer first. You’ll have the chance to collaborate in a supportive, team-oriented environment and assist your colleagues, sharing your knowledge and providing guidance to more junior team members. To succeed in this role, you will need to have strong analytical skills and excellent communication abilities. Experience with performance and automation testing methodologies is crucial, especially working with tools like Selenium and JMeter. You’ll play an active role in ensuring our products meet the highest standards and have the opportunity to contribute to the improvement of our processes. Don’t worry if you're new; with 1-2 years of software QA testing experience, you can grow with us. If you enjoy interpreting customer scenarios and transforming them into actionable test scripts, this role might be the perfect fit for you. We are dedicated to creating a workplace that supports flexibility, work-life balance, and continuous growth. With us, you’ll not only make your mark in the tech world but also positively impact the communities we serve. Join Thomson Reuters and help shape the future while working under values that emphasize customer obsession, agility, and collaboration!

Frequently Asked Questions (FAQs) for QA Engineer, Services Role at Thomson Reuters
What are the main responsibilities of a QA Engineer at Thomson Reuters?

As a QA Engineer at Thomson Reuters, your main responsibilities will include developing and delivering automated testing solutions for our products, assisting in problem-solving and offering technical guidance to team members, creating detailed test cases based on business requirements, and engaging with cross-functional teams to execute testing strategies.

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What qualifications do I need to apply for the QA Engineer position at Thomson Reuters?

To qualify for the QA Engineer role at Thomson Reuters, a Bachelor's degree in Computer Science, Engineering, IT, or a related field is preferred along with 1-2 years of software QA testing experience. Familiarity with tools such as Selenium, Postman, and experience in CI/CD pipelines is also advantageous.

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What tools and methodologies are used by QA Engineers at Thomson Reuters?

QA Engineers at Thomson Reuters utilize various modern automation testing tools including Selenium, JMeter, and Postman. The role follows agile methodologies, applying best practices in both manual and automated testing to ensure the reliability and performance of our software solutions.

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What growth opportunities are available for a QA Engineer at Thomson Reuters?

At Thomson Reuters, growth opportunities for QA Engineers include access to continuous learning programs that enable skill development, career advancement paths, and mentorship options. The company values personal growth, encouraging talented individuals to tackle challenges in a supportive environment.

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How does Thomson Reuters support work-life balance for QA Engineers?

Thomson Reuters is committed to providing a flexible work environment that promotes work-life balance. Employees can benefit from policies like remote work options and generous time-off packages, including mental health days, to support personal responsibilities and overall wellbeing.

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Common Interview Questions for QA Engineer, Services
How do you prioritize your testing tasks as a QA Engineer?

As a QA Engineer, prioritization of tasks can be done by assessing the impact and risk associated with various features. Focus on critical areas that align with customer expectations and project deadlines, ensuring that high-risk functionalities are tested thoroughly before release.

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Can you describe a testing challenge you've faced and how you overcame it?

In a previous role, I faced a challenge where automated tests frequently failed due to unstable builds. I overcame this by implementing stricter coding standards, ensuring builds were properly maintained, and collaborating with developers to resolve underlying issues, which stabilized our test environment.

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What is your experience with automated testing tools?

I have hands-on experience with several automated testing tools, such as Selenium for web application testing and JMeter for performance testing. I enjoy writing scripts that not only validate functionalities but also improve regression testing efficiency.

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How do you ensure effective communication with your development team?

Effective communication with the development team is critical. I ensure this by participating in daily stand-ups, using collaboration tools for transparency, and providing regular feedback on any issues found during testing, fostering a strong partnership between teams.

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What strategies do you implement for effective test case creation?

For effective test case creation, I always start by understanding the requirements thoroughly, collaborating with stakeholders to clarify any ambiguities. I document test cases clearly, ensuring they are easy to follow, and prioritize scenarios based on user impact and business goals.

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How do you stay updated with the latest trends in QA testing?

I stay updated with the latest trends in QA testing by regularly participating in webinars, attending QA conferences, and following industry leaders on social media. Additionally, I engage in online QA communities to exchange knowledge and best practices.

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What qualities do you think are essential for a successful QA Engineer?

Essential qualities for a successful QA Engineer include analytical thinking, attention to detail, strong communication skills, and adaptability. Being able to approach testing with a customer-focused mindset and continuously seeking ways to improve processes is also crucial.

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Describe how you would test a new feature in a web application.

To test a new feature in a web application, I would begin by reviewing the feature specifications and requirements. Then, I'd create a test plan that includes both manual and automated test cases, ensuring coverage of all user scenarios and edge cases before executing the tests and documenting the outcomes.

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How would you handle a disagreement within your team regarding a bug severity?

In case of a disagreement about bug severity, I would facilitate a discussion to understand the perspectives of team members. Presenting data and evidence to support my viewpoint, I would seek a compromise that prioritizes the needs of the customer and aligns with project goals.

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What steps do you take to ensure your testing aligns with agile methodology?

To align testing with agile methodology, I actively participate in sprint planning and retrospectives. I collaborate closely with the development team to integrate testing early in the development process and adjust priorities based on stakeholder feedback and evolving customer requirements.

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Thomson Reuters (NYSE / TSX: TRI) informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. The company serves professionals across legal, tax, accounting, compl...

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DATE POSTED
April 21, 2025

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