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Executive /Administrative Assistant - job 9 of 20

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Overview

The Global Government Affairs group within the General Counsel’s Organization seeks an Executive Assistant who will provide administrative support to four Vice Presidents within the US Regulatory Relations (USRR) team and assist with meeting scheduling for regulatory interactions. This role requires attention to detail, problem-solving and collaboration skills, strong communication, and mastery of workplace technology. The ideal candidate must be motivated to help the team be successful, be experienced in handling a wide range of administrative tasks and be able to work independently and confidently under pressure. Being flexible, resourceful, and knowing how to navigate large organizations fluidly will also be critical to success in this position.

Key Expectations and Responsibilities:

  • Coordinate with offices across the Company to facilitate meetings
  • Manage complex calendars with discretion and care
  • Regularly interface with business executives, associates and other contacts at all levels of the organization
  • Support the USRR Project coordinator with scheduling regulatory meetings.
  • Create and update matters via the GCO Billing/Matter Tracking System
  • Reserve meeting rooms and coordinate and handle catering and audio-visual needs for team meetings and other larger GCO meetings
  • Manage end-to-end expense reporting and invoicing processes including submissions, review and monthly processing
  • Coordinate travel arrangements and logistics
  • Support the onboarding of new hires
  • Order office supplies and equipment
  • Support various ad-hoc projects as needed, including through substantive participation in meetings and use of MS Word, Excel and PowerPoint.

Minimum Qualifications

  • 2+ years of previous experience as an Executive or Administrative Assistant and familiarity with office management and technologies
  • Proven experience providing support to executives with exceptional organizational, administrative, and interpersonal skills
  • Proficient in MS Word, PowerPoint, Excel and Outlook and comfortable adapting to new technology
  • Self-motivated, proactive team player with strong initiative
  • Strong attention to detail with emphasis on accuracy, quality, timeliness and follow through
  • Enthusiasm to work collaboratively and proactively with the broader GCO team and build relationships across American Express
  • Ability to work well in a dynamic and fast-paced organization and manage multiple tasks and conflicting and changing priorities with little direction.
  • Excellent verbal and written communication skills (via phone, email, Webex and in-person)

Preferred Skills and Experience

  • Experience with American Express systems and processes such as Concur, Reserve, TechCare, Ariba, etc., or similar.
  • Bachelor’s degree is a plus

Salary Range: $24.05 to $48.10 hourly + bonus + benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Average salary estimate

$75000 / YEARLY (est.)
min
max
$50000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Executive /Administrative Assistant, American Express

Join American Express as an Executive/Administrative Assistant and become an integral part of our dynamic Global Government Affairs group! In this pivotal role, you'll provide administrative support to four Vice Presidents within the US Regulatory Relations (USRR) team. Your day-to-day will involve coordinating meetings, managing complex calendars, and interfacing regularly with business executives across various departments. If you're someone who thrives on organization, problem-solving, and collaboration, this is the place for you! You'll be using your communication skills to ensure the team operates smoothly, while also getting your hands on exciting tasks like managing expense reports, coordinating travel arrangements, and supporting new hires. Bring your proactivity and attention to detail to the table as you will need to juggle multiple tasks and adapt to a fast-paced environment. Whether it's creating engaging presentations in MS PowerPoint or nailing down meeting logistics, your contributions will be valued and your growth supported. Being part of American Express means being part of a caring community where everyone's voice matters, and together we'll deliver the best customer experience possible. Are you ready to lead the way? Let's make it happen!

Frequently Asked Questions (FAQs) for Executive /Administrative Assistant Role at American Express
What are the key responsibilities of the Executive/Administrative Assistant at American Express?

The Executive/Administrative Assistant at American Express plays a critical role in supporting four Vice Presidents within the US Regulatory Relations team. Key responsibilities include scheduling meetings, managing complex calendars, coordinating travel logistics, and handling expense reporting. The ideal candidate must also interface with business executives and help ensure that the team’s operations run smoothly.

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What qualifications are necessary to become an Executive/Administrative Assistant at American Express?

Candidates should possess at least 2 years of experience in a similar role. Familiarity with office management and technology is crucial, along with exceptional organizational and interpersonal skills. Proficiency in MS Office tools such as Word, PowerPoint, Excel, and Outlook is essential, and having a Bachelor's degree along with experience using American Express systems can be beneficial.

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What skills are important for an Executive/Administrative Assistant at American Express?

Important skills include strong attention to detail, exceptional communication (both verbal and written), and the ability to work efficiently in a busy environment. Candidates should be self-motivated and possess strong problem-solving skills. Flexibility and the ability to manage multiple assignments while maintaining accuracy are also vital for success in this role.

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What benefits does an Executive/Administrative Assistant at American Express receive?

American Express offers competitive hourly pay along with an attractive benefits package, including a retirement plan with a company match, comprehensive medical benefits, paid parental leave, and wellness resources. The company emphasizes personal and professional development, offering opportunities for career growth and training.

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What is the work culture like for an Executive/Administrative Assistant at American Express?

The work culture at American Express is supportive and inclusive, emphasizing teamwork and collaboration. Employees are encouraged to share their ideas, and there’s a strong commitment to back each other in both professional and personal endeavors. The company prides itself on maintaining a dynamic environment where individual contributions are recognized and valued.

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Common Interview Questions for Executive /Administrative Assistant
Can you describe your experience as an Executive/Administrative Assistant?

In answering this question, highlight your previous roles where you managed executive calendars, scheduled meetings, and facilitated various administrative tasks. Be sure to include specific examples that illustrate your organizational skills and how you handled multiple priorities effectively.

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How do you prioritize tasks when supporting multiple executives?

Showcase your understanding of multi-tasking by discussing your system for prioritizing tasks, such as assessing urgency, deadlines, and the importance of each task to the executives' objectives. Provide an example of a time you successfully managed competing priorities.

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What tools or software have you used for project management and communication?

Discuss specific tools such as MS Office Suite, calendars, or project management applications you are proficient in. Highlight how these tools have helped streamline communication and improve overall efficiency in your previous roles.

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Describe a challenging situation you faced while working as an Administrative Assistant and how you resolved it.

Provide a real-life example that demonstrates your problem-solving skills. Emphasize your ability to stay calm under pressure and how you effectively communicated with stakeholders to address the issue.

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How do you handle confidential information?

Discuss your understanding of confidentiality protocols and provide examples of how you’ve maintained discretion in previous jobs, emphasizing your integrity and trustworthiness when dealing with sensitive information.

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How do you ensure effective communication with team members and executives?

Talk about your communication style and commitment to keeping everyone informed. Include examples of how you’ve kept teams and executives aligned on projects, meeting schedules, and other important updates.

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What strategies do you use to manage stress and maintain productivity?

Share techniques you employ for stress management, such as time management practices, taking breaks, and prioritizing self-care. Explain how these strategies contribute to your productivity and work-life balance.

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What do you think is the most important quality for an Executive/Administrative Assistant?

Highlight qualities such as organization, communication, and adaptability. Explain why you believe these traits are essential for successfully supporting executives in a fast-paced environment.

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Can you provide an example of how you handled a scheduling conflict?

Share a specific example where you encountered a scheduling conflict and detail the steps you took to resolve it. Highlight your ability to communicate effectively and find creative solutions to keep everyone happy.

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Why do you want to work for American Express as an Executive/Administrative Assistant?

Express your enthusiasm for joining American Express and align your goals with the company’s values. Discuss what excites you about contributing to Team Amex and how your skills will help make an impact in the role.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

4372 jobs
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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 19, 2025

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