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Executive /Administrative Assistant - job 8 of 20

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Overview

The Global Government Affairs group within the General Counsel’s Organization seeks an Executive Assistant who will provide administrative support to four Vice Presidents within the US Regulatory Relations (USRR) team and assist with meeting scheduling for regulatory interactions. This role requires attention to detail, problem-solving and collaboration skills, strong communication, and mastery of workplace technology. The ideal candidate must be motivated to help the team be successful, be experienced in handling a wide range of administrative tasks and be able to work independently and confidently under pressure. Being flexible, resourceful, and knowing how to navigate large organizations fluidly will also be critical to success in this position.

Key Expectations and Responsibilities:

  • Coordinate with offices across the Company to facilitate meetings
  • Manage complex calendars with discretion and care
  • Regularly interface with business executives, associates and other contacts at all levels of the organization
  • Support the USRR Project coordinator with scheduling regulatory meetings.
  • Create and update matters via the GCO Billing/Matter Tracking System
  • Reserve meeting rooms and coordinate and handle catering and audio-visual needs for team meetings and other larger GCO meetings
  • Manage end-to-end expense reporting and invoicing processes including submissions, review and monthly processing
  • Coordinate travel arrangements and logistics
  • Support the onboarding of new hires
  • Order office supplies and equipment
  • Support various ad-hoc projects as needed, including through substantive participation in meetings and use of MS Word, Excel and PowerPoint.

Minimum Qualifications

  • 2+ years of previous experience as an Executive or Administrative Assistant and familiarity with office management and technologies
  • Proven experience providing support to executives with exceptional organizational, administrative, and interpersonal skills
  • Proficient in MS Word, PowerPoint, Excel and Outlook and comfortable adapting to new technology
  • Self-motivated, proactive team player with strong initiative
  • Strong attention to detail with emphasis on accuracy, quality, timeliness and follow through
  • Enthusiasm to work collaboratively and proactively with the broader GCO team and build relationships across American Express
  • Ability to work well in a dynamic and fast-paced organization and manage multiple tasks and conflicting and changing priorities with little direction.
  • Excellent verbal and written communication skills (via phone, email, Webex and in-person)

Preferred Skills and Experience

  • Experience with American Express systems and processes such as Concur, Reserve, TechCare, Ariba, etc., or similar.
  • Bachelor’s degree is a plus

Salary Range: $24.05 to $48.10 hourly + bonus + benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Average salary estimate

$75111.5 / YEARLY (est.)
min
max
$49974K
$100249K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Executive /Administrative Assistant, American Express

At American Express, we’re looking for a talented Executive/Administrative Assistant to join our dynamic Global Government Affairs group right here in New York City! This role is perfect for a motivated professional who loves variety in their work and thrives in a fast-paced environment. As an Executive Assistant supporting four Vice Presidents within the US Regulatory Relations team, you will be integral in enabling our leaders to navigate complex regulatory interactions smoothly. Your day-to-day responsibilities will include managing calendars, scheduling meetings, coordinating travel, and handling various administrative tasks that keep our team running at peak efficiency. You’ll get to engage with business executives and professionals across the organization, making this a fantastic opportunity to broaden your network. Attention to detail, organization skills, and the ability to juggle multiple priorities are essential here. If you are proficient in Microsoft Office Suite and have experience supporting executives, your contributions will be recognized as we work together to create exceptional customer experiences while aligning with our company values. Join Team Amex, where your career aspirations and everyday successes are championed, and let’s lead the way together for greater community impact!

Frequently Asked Questions (FAQs) for Executive /Administrative Assistant Role at American Express
What are the primary responsibilities of the Executive/Administrative Assistant at American Express?

The Executive/Administrative Assistant at American Express will manage complex calendars, coordinate meetings for multiple Vice Presidents, facilitate interactions with key stakeholders, and ensure seamless communication within the US Regulatory Relations team. You will also support travel arrangements and expense reporting, ensuring every administrative detail is handled accurately and efficiently.

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What qualifications do I need to apply for the Executive/Administrative Assistant position at American Express?

To qualify for the Executive/Administrative Assistant position at American Express, candidates should have at least 2 years of experience in a similar role, demonstrating exceptional organizational, administrative, and interpersonal skills. Proficiency in MS Office applications is a must, along with the ability to work independently and manage multiple tasks effectively.

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What skills are essential for success as an Executive/Administrative Assistant at American Express?

To excel as an Executive/Administrative Assistant at American Express, you should have strong attention to detail, superior communication skills, and a proactive attitude. Experience with office management technologies and familiarity with American Express systems such as Concur and Ariba will be beneficial, along with the ability to navigate a fast-paced work environment effortlessly.

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Is there room for professional growth for an Executive/Administrative Assistant at American Express?

Absolutely! At American Express, we value your professional development. As an Executive/Administrative Assistant, you will have ample opportunities for career advancement through participation in training initiatives and access to mentorship programs. Your contributions are recognized and celebrated, opening doors for growth and advancement within the company.

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What does the work environment look like for an Executive/Administrative Assistant at American Express?

The work environment for an Executive/Administrative Assistant at American Express fosters collaboration and inclusivity. You will work within a diverse team, tackling challenges together and supporting each other to achieve common objectives. Flexibility in work arrangements is also part of the culture, allowing you to excel in your role while maintaining a healthy work-life balance.

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Common Interview Questions for Executive /Administrative Assistant
Can you describe your experience supporting senior executives as an Executive/Administrative Assistant?

In answering this question, detail specific examples that highlight your organizational skills and show how you have successfully managed the schedules and needs of senior executives. Mention your proficiency with tools that facilitate scheduling and your ability to prioritize tasks effectively.

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How do you prioritize competing tasks when multiple deadlines are approaching?

Provide a structured approach, showcasing your ability to assess urgency and importance while managing conflicting priorities. Discuss how you communicate with stakeholders and utilize tools to keep track of tasks effectively.

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What strategies do you employ to ensure effective communication with stakeholders at various levels?

Share how you adapt your communication style based on the audience, maintaining professionalism while being approachable. Stress the significance of active listening and clear written communication in building relationships.

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How do you handle confidential information in your day-to-day work?

Discuss the importance of confidentiality and detail your experience in handling sensitive information. Highlight best practices you follow to ensure discretion and the safeguards you implement in your work processes.

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Can you give an example of a challenging situation you faced as an Executive/Administrative Assistant and how you resolved it?

Use the STAR method (Situation, Task, Action, Result) to explain a relevant challenge. Focus on your problem-solving skills and the proactive steps you took to ensure the situation was handled effectively.

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How familiar are you with Microsoft Office tools, and how do you leverage them in your day-to-day tasks?

Describe your proficiency with each relevant tool, such as Excel, Word, and PowerPoint. Provide examples of how you’ve used these tools to streamline processes, prepare reports, or create presentations for meetings.

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What do you believe are the top qualities of a successful Executive/Administrative Assistant?

Share your insights on qualities like attention to detail, communication, adaptability, and organizational skills. Illustrate why each quality is integral to functioning effectively within a team and supporting executives.

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How do you ensure that meetings are efficient and productive?

Discuss the planning processes you follow before a meeting, such as creating agendas, sending reminders, and setting clear objectives. Stress the importance of follow-up actions and feedback collection after meetings.

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What techniques do you use to manage stress when the workload becomes overwhelming?

Mention effective time management practices, stress-relief techniques, or personal strategies that help you maintain focus and calm. Showcase your commitment to quality work even under pressure.

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How do you contribute to a positive team environment as an Executive/Administrative Assistant?

Express your belief in teamwork and collaboration, sharing specific instances of how you’ve supported colleagues or fostered a positive work culture through communication, encouragement, and assistance on tasks.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

4373 jobs
MATCH
VIEW MATCH
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 20, 2025

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