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Executive /Administrative Assistant - job 5 of 20

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Overview

The Global Government Affairs group within the General Counsel’s Organization seeks an Executive Assistant who will provide administrative support to four Vice Presidents within the US Regulatory Relations (USRR) team and assist with meeting scheduling for regulatory interactions. This role requires attention to detail, problem-solving and collaboration skills, strong communication, and mastery of workplace technology. The ideal candidate must be motivated to help the team be successful, be experienced in handling a wide range of administrative tasks and be able to work independently and confidently under pressure. Being flexible, resourceful, and knowing how to navigate large organizations fluidly will also be critical to success in this position.

Key Expectations and Responsibilities:

  • Coordinate with offices across the Company to facilitate meetings
  • Manage complex calendars with discretion and care
  • Regularly interface with business executives, associates and other contacts at all levels of the organization
  • Support the USRR Project coordinator with scheduling regulatory meetings.
  • Create and update matters via the GCO Billing/Matter Tracking System
  • Reserve meeting rooms and coordinate and handle catering and audio-visual needs for team meetings and other larger GCO meetings
  • Manage end-to-end expense reporting and invoicing processes including submissions, review and monthly processing
  • Coordinate travel arrangements and logistics
  • Support the onboarding of new hires
  • Order office supplies and equipment
  • Support various ad-hoc projects as needed, including through substantive participation in meetings and use of MS Word, Excel and PowerPoint.

Minimum Qualifications

  • 2+ years of previous experience as an Executive or Administrative Assistant and familiarity with office management and technologies
  • Proven experience providing support to executives with exceptional organizational, administrative, and interpersonal skills
  • Proficient in MS Word, PowerPoint, Excel and Outlook and comfortable adapting to new technology
  • Self-motivated, proactive team player with strong initiative
  • Strong attention to detail with emphasis on accuracy, quality, timeliness and follow through
  • Enthusiasm to work collaboratively and proactively with the broader GCO team and build relationships across American Express
  • Ability to work well in a dynamic and fast-paced organization and manage multiple tasks and conflicting and changing priorities with little direction.
  • Excellent verbal and written communication skills (via phone, email, Webex and in-person)

Preferred Skills and Experience

  • Experience with American Express systems and processes such as Concur, Reserve, TechCare, Ariba, etc., or similar.
  • Bachelor’s degree is a plus

Salary Range: $24.05 to $48.10 hourly + bonus + benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Average salary estimate

$75000 / YEARLY (est.)
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$50000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Executive /Administrative Assistant, American Express

Join American Express as an Executive / Administrative Assistant, where you will thrive within a dynamic global community committed to supporting both colleagues and customers. In this role, you'll provide essential administrative support to four Vice Presidents within the US Regulatory Relations team, ensuring smooth operations and effective communication across various departments. You'll manage complex calendars, coordinate meetings, and facilitate travel arrangements, all while using your exceptional organizational skills. Your proficiency in workplace technology, particularly Microsoft Office Suite, will become invaluable as you handle tasks ranging from expense reporting to coordinating team meetings. We value flexibility and resourcefulness, so you'll thrive in fast-paced environments where your attention to detail will shine. If you bring 2+ years of experience in a similar capacity, along with a proactive attitude and strong communication skills, we’d love to have you on board. At American Express, you'll not only make a significant impact but also benefit from extensive career development opportunities and a rewarding workplace culture that recognizes your unique contributions. Join Team Amex and let's lead the way together!

Frequently Asked Questions (FAQs) for Executive /Administrative Assistant Role at American Express
What are the primary responsibilities of the Executive / Administrative Assistant at American Express?

The Executive / Administrative Assistant at American Express plays a crucial role in supporting senior management by managing complex calendars, organizing meetings, and facilitating clear communication within the US Regulatory Relations team. This includes handling travel arrangements, expense reporting, and collaborating on various projects to ensure smooth operations.

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What qualifications are required for the Executive / Administrative Assistant position at American Express?

To be an effective Executive / Administrative Assistant at American Express, candidates should have at least 2 years of experience in an administrative support role. Familiarity with office technology such as Microsoft Word, Excel, and PowerPoint is essential, as well as strong organizational and communication skills. A Bachelor’s degree is preferred but not mandatory.

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How does American Express support the work-life balance of Executive / Administrative Assistants?

American Express supports its Executive / Administrative Assistants by offering a flexible working model that includes hybrid, onsite, or virtual arrangements, depending on business needs. Additionally, there's a focus on holistic well-being through benefits that cover physical, financial, and mental health.

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What is the salary range for the Executive / Administrative Assistant role at American Express?

The expected salary range for the Executive / Administrative Assistant position at American Express is between $24.05 to $48.10 per hour, in addition to bonus incentives. Final pay is based on experience, location, and other job-related factors.

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What career development opportunities exist for Executive / Administrative Assistants at American Express?

American Express offers numerous career development and training opportunities for Executive / Administrative Assistants, allowing employees to enhance their skills and advance in their careers within a supportive environment. Colleagues are encouraged to pursue professional growth aligned with their unique career paths.

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Common Interview Questions for Executive /Administrative Assistant
Can you describe your experience as an Executive / Administrative Assistant?

When responding to this question, highlight specific experiences that emphasize your organizational skills, communication abilities, and success in supporting executives. Use quantifiable metrics wherever possible, such as the number of executives you've supported or the scale of the projects you've managed.

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How do you manage complex calendars and scheduling for multiple executives?

In your answer, demonstrate your organizational strategies, such as using scheduling tools, prioritization methods, and communication techniques to ensure smooth calendar management for multiple executives while highlighting your attention to detail.

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What tools and technologies have you used in previous administrative roles?

Share a list of tools you are proficient in, such as Microsoft Office Suite and any specific systems like Concur or Ariba. Emphasize your adaptability to new technologies, which is vital in a fast-paced office environment like American Express.

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How do you handle conflicting priorities and tight deadlines?

Focus on providing specific examples of how you identify and prioritize tasks under pressure while highlighting your problem-solving skills and your ability to communicate effectively with your team and executives.

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Describe a challenging situation you faced in your previous role and how you resolved it.

Choose an example that showcases your perseverance and problem-solving skills. Explain the problem, the steps you took to address it, and the outcome, emphasizing your proactive approach.

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How do you ensure accuracy in your work as an Executive / Administrative Assistant?

Discuss your strategies for maintaining accuracy, such as performing regular checks, using checklists, and setting up reminders. Examples of tools you use can also enhance your answer.

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What techniques do you use to maintain effective communication with stakeholders?

Highlight your communication strategies, such as ensuring timely updates, being responsive to inquiries, and actively listening to understand stakeholders' needs, all of which are essential in a collaborative environment like American Express.

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How do you support new hires during their onboarding process?

Share your approach to helping new hires feel welcomed and supported, including providing resources, answering questions, and being a point of contact to enhance their onboarding experience.

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What are your strategies for handling confidential information?

Discuss your understanding of confidentiality processes and emphasize the importance of discretion in your work, especially in a role that requires managing sensitive information for executives at American Express.

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Why are you interested in working for American Express as an Executive / Administrative Assistant?

Reflect on American Express's values and culture, emphasizing your alignment with their commitment to support colleagues and customers and your excitement about contributing to a diverse and global community.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

4372 jobs
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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 21, 2025

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