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Manager-Compliance - job 15 of 23

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

The Global Compliance & Ethics team plays a critical role in protecting American Express, our brand and colleagues through practical, solution-focused guidance on regulatory and ethics-related matters. Within Global Merchant and Network Services Compliance, the Global Network Partnerships Compliance team performs second-line oversight of the Global Network Partnerships business, ensuring a robust and sustainable compliance risk management framework.

Global Network Partnership deliver business growth through the licensing of card issuing and merchant acquiring activities to external financial institutions. These classify as participants on the American Express Global Network and, as such, are subject to the American Express Global Network Services Business and Operational Policies (AEGNS BOP), in addition to applicable local laws and regulations.

Responsibilities

Reporting to the Director, Compliance Global Network Partnerships US and EMEA, the Compliance Manager will be responsible for: 

  • Supporting the development, implementation and execution of a Compliance oversight program for Global Network Partnerships, including in the areas of participant due diligence, business development and partner management    
  • Effective challenge and oversight of GNP risk reduction and mitigation activities, as required under the Compliance Risk Management Program and the broader Operational Risk Program
  • Supporting the annual Control and Compliance evaluation process, Compliance Risk Assessment, Compliance Monitoring & Testing
  • Collaborating with a broad group of stakeholders including General Counsel Office, Global Financial Crimes Compliance, Global Privacy Office, GMNS Control Management and broader GNS business teams, to ensure compliance with Enterprise-wide policies and procedures and local regulatory requirements applicable to the operations of the American Express network.   
  • Providing Compliance advisory and credible challenge in the development and evolution of centrally managed GNS policies, products, capabilities, processes and controls to enable the business to comply with applicable laws and regulations

Requirements:

  • Experience in executing Compliance risk management and oversight programs in a matrix organization, addressing regulatory requirements including in the areas of Anti-Money Laundering, Sanctions, Anti-Corruption, Data Privacy, Business Conduct and Payments Regulations
  • Compliance expertise in risk assessment, risk identification, articulation and escalation
  • Expertise in control evaluation, including control design and effectiveness
  • Experience in independent testing, auditing an asset
  • Excellent written and oral communication skills
  • Strong analytical skills and attention to detail 
  • Ability to manage and drive assignments to completion, take on additional responsibilities and prioritize work in a constantly changing and deadline-driven environment
  • Working knowledge of the payments industry, licensing models, network operations desirable   
  • University Degree and/or Compliance qualifications   

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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Average salary estimate

$127500 / YEARLY (est.)
min
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$90000K
$165000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager-Compliance, American Express

Join the dynamic team at American Express as a Manager-Compliance in New York, New York, where you'll be at the forefront of delivering top-tier compliance strategies within the Global Network Partnerships sector. You'll have the chance to support the development and execution of a comprehensive compliance oversight program that ensures our partnerships thrive within the regulatory landscape. Being part of this team means you'll collaborate closely with various stakeholders, including our General Counsel and Financial Crimes Compliance teams, to maintain compliance with both internal policies and local laws. You’ll bring your expertise in compliance risk management to tackle challenges head-on, allowing our Global Network Partnerships to grow sustainably and ethically. At American Express, we believe in creating a workplace where everyone feels valued and included, which is why you’ll find ample opportunities to develop your skills and career along with competitive benefits to ensure your personal and professional well-being. Your role will involve effective oversight, risk assessment, and providing credible compliance advisory, making sure we provide exceptional service to our customers while upholding the highest integrity. This is your chance to step into a role that not only values your input but empowers you to make a significant impact in the compliance landscape. If you're ready to lead the way in compliance at American Express, then your next career adventure awaits!

Frequently Asked Questions (FAQs) for Manager-Compliance Role at American Express
What are the responsibilities of a Manager-Compliance at American Express?

As a Manager-Compliance at American Express, your primary responsibilities include supporting the development and implementation of compliance oversight programs, conducting risk assessments, and collaborating with various stakeholders to ensure adherence to regulatory requirements. You will also provide compliance advisory services and oversee risk mitigation activities, helping the Global Network Partnerships business operate effectively within legal frameworks.

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What qualifications do I need to apply for the Manager-Compliance position at American Express?

To be considered for the Manager-Compliance position at American Express, you should have significant experience in managing compliance risk oversight programs, familiarity with regulations such as Anti-Money Laundering, and a strong analytical background. A university degree and/or compliance qualifications are typically required, alongside excellent communication skills and the ability to work in a fast-paced environment.

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What is the salary range for the Manager-Compliance role at American Express?

The salary range for the Manager-Compliance position at American Express is between $90,000 and $165,000 annually, plus bonuses and additional benefits. The final salary will depend on various factors including your experience and location, ensuring a competitive compensation package that reflects your expertise.

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How does American Express support the career development of its Manager-Compliance?

American Express is dedicated to the professional growth of its employees, including those in the Manager-Compliance role. They offer extensive career development opportunities, including training sessions, mentorship from industry leaders, and resources to pursue further qualifications, all aimed at helping you grow and advance your career path within the company.

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What kind of work environment can I expect as a Manager-Compliance at American Express?

As a Manager-Compliance at American Express, you’ll work in a collaborative and inclusive environment that prioritizes employee well-being. The company implements a flexible working model, allowing you to choose between onsite, hybrid, or fully remote work arrangements, ensuring a balance between professional responsibilities and personal life.

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Common Interview Questions for Manager-Compliance
Can you describe your experience with compliance risk management?

In responding to this question, highlight specific examples of compliance risk management programs you've developed or overseen, the frameworks used, and the results achieved, showcasing your analytical skills and how you've navigated complex regulatory environments.

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How do you stay updated with changing compliance regulations?

Demonstrate your commitment to continual learning by discussing your strategies for keeping up-to-date with industry regulations, such as attending relevant conferences, subscribing to compliance newsletters, or participating in professional organizations dedicated to compliance.

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What is your approach to conducting risk assessments?

Share a structured methodology you employ for conducting risk assessments, including your process for gathering data, analyzing potential risks, and collaborating with other teams to ensure comprehensive evaluations that meet organizational and regulatory standards.

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How do you handle conflicts or disagreements with stakeholders?

Emphasize your communication and negotiation skills. Discuss a specific challenge you've faced, how you effectively managed the situation through open dialogue, and the outcome, illustrating your ability to maintain professional relationships while advocating for compliance.

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What strategies do you use to ensure cross-departmental collaboration?

Describe your experience working with cross-functional teams and the initiatives you've taken to foster open communication, joint training sessions, or collaborative projects that promote compliance awareness across departments.

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Explain how you evaluate the effectiveness of compliance controls.

Here, you can discuss different metrics and tools you use to assess compliance control effectiveness, including regular audits, compliance monitoring processes, and feedback loops with stakeholders to ensure continual improvement.

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What would you see as the biggest challenge in this Manager-Compliance role at American Express?

Demonstrate your understanding of the complexities of the payments industry and compliance landscape. Discuss how you would approach overcoming these challenges through diligent risk management, innovative solutions, and collaboration with various teams.

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Why do you want to work for American Express?

Articulate your interest in American Express's commitment to customer experience and compliance integrity. Share how their values align with your own and how you believe you can contribute positively to their mission and objectives.

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Can you provide an example of how you successfully mitigated a compliance risk in the past?

Prepare a detailed case study from your past work that illustrates your problem-solving skills, decision-making process, and the end results, highlighting your proactive measures and successful outcomes.

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What tools have you used for compliance monitoring and reporting?

Discuss specific software and tools you are experienced with, such as GRC platforms (Governance, Risk Management, and Compliance) and data analytics software, focusing on how they have enhanced compliance monitoring and efficiency in your past roles.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 17, 2025

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