Manager - Global Services Group (GSG) - Finance

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.  

This role will be part of the Global Services Group (GSG) Finance organization, which partners closely with the GSG business in achieving strategic objectives. GSG delivers extraordinary customer care to Card Members and merchants around the world, while providing world-class credit, collections and fraud services, and driving revenue growth for the company.  It also houses the shared services organization that brings together key functions to support American Express internally.

The successful candidate will be part of a team supporting the GSG business in decision making around Card Member servicing for Global Card Issuance (GCI). Primary responsibilities of this role will include data analytics connecting financial and operational metrics that will help shape business strategy, along with results and planning support. The candidate will be required to form strong relationships with GSG business partners and will have significant interaction across the Finance community.

Key responsibilities include, but are not limited to:

• Provide value-added decision support to GCI business partners with a proactive approach to assessing financial and operational trends to identify potential funding risks/opportunities
• Partnering with Marketing, Product Development, and Operations in support of volume forecasting and tracking for Card Issuance initiatives and product refreshes
• Identify and analyze linkages between business and financial data, including developing and testing hypotheses as well as driving ad hoc analytics in Cornerstone
• Assist in providing senior management in Finance and the GSG business with relevant and timely results, outlook, and trend analysis
• Play a key role in month end close, regular financial reviews, business unit reviews, and planning activities to enable GSG to deliver against aggressive targets
• Prepare and present insightful analysis and key recommendations to Finance and GSG Leadership to drive decision making
• Collaborate with other finance teams including Business Planning, GSG HQ Finance, BU FP&A, and Corporate Planning to ensure holistic success of the overall finance organization
• Lead and manage the SFA supporting Global Card Issuance

 Minimum Qualifications:

• 4+ years of relevant experience
• Proven ability to structure analyses using large amounts of data; ability to demonstrate storytelling with Data skills 
• Ability to make connections between business decisions and P&L impacts
• Strong Financial Planning knowledge
• Ability to break down complex ideas into understandable and actionable messages for an executive audience
• Comfort and composure in a fast paced and sometimes ambiguous environment
• Proven ability to build relationships and influence others, both in and out of Finance
• Ability to operate and interact independently with business partners
• Exceptional communication skills, both verbal and written
• Advanced Excel, PowerPoint a must. 
• Bachelor’s degree in Finance or similar

Preferred Qualifications:

• MBA preferred
• TM1, Essbase, SQL, Cornerstone, Power BI experience strongly preferred

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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