Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Senior Analyst - Enterprise Control Management, Learning & Communications image - Rise Careers
Job details

Senior Analyst - Enterprise Control Management, Learning & Communications - job 16 of 27

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

American Express National Bank is American Express’ U.S. banking operation serving consumer and small business customers with payments, financing, and savings products, accounting for more than 60% of the overall company’s revenues and net income. AENB HQ drives the administration of programs and services provided by AENB. It also plays an enterprise role in driving greater consistency, effectiveness and efficiency across the first line via the teams including Enterprise Control Management.

The Enterprise Control Management team within AENB operates as a Center of Excellence to serve as a central support hub for all first-line control management teams throughout the enterprise and be a key connection point with the second-line Global Risk & Compliance (GRC) teams.

How will you make an impact in this role? 

The Senior Analyst - Enterprise Control Management, Learning & Communications will be responsible for supporting the execution of learning and communications strategies aimed at enhancing the understanding and awareness of operational risk management practices across the 1st Line of Defense (1LOD).

Responsibilities Include:

  • Support the development and delivery of communications to the 1LOD.
  • Manage the delivery of content for a variety of communication channels; write, review, edit and proofread content.
  • Consult with stakeholders and leadership in the planning, creation, and delivery of communications.
  • Co-own oversight of the ECM intranet site – inclusive of content development, design, and measurement.
  • Monitor, evaluate, and report on performance of communications activities; make recommendations based on findings/opportunities discovered.
  • Co-manage editorial calendar, ensuring alignment with ECM’s priorities.
  • Create and maintain distribution lists for target audiences.
  • Support the assignment of trainings; manage attendance tracking and reporting.

Minimum Qualifications:

  • 1 to 4+ years of experience in supporting the development and execution of training & communication strategies. Financial services experience is preferred.

Preferred Qualifications:

  • Familiarity with relevant regulations and experience in ensuring compliance within a communication environment.
  • Ability to support continuous improvement in communication effectiveness, utilizing innovative methods.
  • Strong communication and collaboration skills within a matrix organization, with an ability to engage with diverse stakeholders.
  • Ability to identify important areas in communication and prioritize work accordingly.
  • Experience in supporting transformation and change initiatives within an organization.
  • Experience in designing and implementing communication programs.
  • Excellent organizational and problem-solving skills with attention to detail.
  • Strong consultation, communication, facilitation, and presentation skills; ability to understand challenges and articulate them into actionable plans.
  • Background in risk management or related industry knowledge.

ORMCM

Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

American Express Glassdoor Company Review
4.2 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
American Express DE&I Review
4.4 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
CEO of American Express
American Express CEO photo
Stephen J Squeri
Approve of CEO

Average salary estimate

$80000 / YEARLY (est.)
min
max
$55000K
$105000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

American Express is seeking an operational risk Analyst to join their Global Servicing Control Management team and drive risk assessment and control processes.

Photo of the Rise User
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

Lead pivotal Finance Technology modernization projects at American Express, shaping and executing strategic initiatives in a collaborative, agile environment.

Photo of the Rise User
Ramp Hybrid No location specified
Posted 2 days ago
Inclusive & Diverse
Collaboration over Competition
Growth & Learning
Transparent & Candid
Mission Driven
Diversity of Opinions
Empathetic
Fast-Paced
Rise from Within
Work/Life Harmony
Take Risks
Startup Mindset
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Employee Resource Groups
401K Matching
Paid Holidays
Paid Sick Days

Ramp is looking for a Partner Consultant to collaborate with channel partners and internal teams, delivering expert financial and technical solutions that drive product integration and customer success.

Photo of the Rise User
Posted 3 days ago

Experienced Oracle NetSuite Analytics Solutions Architect needed for a remote role driving pre-sales and business growth at Bryant Park Consulting.

Photo of the Rise User
Definiti Hybrid Erie, Pennsylvania, United States
Posted 10 hours ago

Definiti is looking for a knowledgeable Implementation Consultant to support new retirement plan sponsors and ensure accurate, compliant plan setups in a remote-first work environment.

Experienced Oracle Campus Solutions Financial Aid Lead Manager wanted to lead implementations and mentor teams at a global consulting firm.

Qualis LLC Hybrid No location specified
Posted 10 days ago

Qualis LLC requires a skilled Military Operations Analyst specializing in Space and Missile Defense Command operations for onsite support at Schriever SFB, Colorado.

Serve as a strategic implementation partner at Alkami, focusing on commercial banking and cash management to drive client success with our digital banking platform.

Photo of the Rise User
Posted 4 days ago

A consulting firm invites an Internet of Things Keynote Speaker to deliver inspiring and educational presentations for the Education sector, operating remotely with travel across Texas and the South Central US.

Photo of the Rise User
ProSidian Consulting, LLC Hybrid 1801 9th Avenue North, Texas City, TX, United States
Posted 3 days ago

Seeking an NFL keynote/guest speaker to deliver impactful, motivational presentations in the sports and athletics sector supporting educational clients across Texas and the South Central U.S.

Photo of the Rise User
Posted 21 hours ago

Palo Alto Networks seeks a Domain Consultant specialized in Cortex to architect innovative security solutions and support customers in strengthening their cybersecurity posture.

Photo of the Rise User
Posted 10 days ago

AECOM invites a seasoned Senior Environmental Urban Planner/Project Manager to help deliver sustainable urban planning solutions in Northern California with a leading global infrastructure firm.

SPGI Hybrid Michigan, US
Posted 13 days ago

S&P Global Mobility seeks a Client Advisor to analyze automotive data and deliver strategic insights while serving as a key client liaison.

Photo of the Rise User

A Senior Consultant at Coalfire will lead GRC framework compliance engagements, providing expert advisory and risk consultancy in cybersecurity across various standards including ISO and SOC2.

A dynamic role at TC Energy for a State Government and Community Relations Advisor to lead stakeholder engagement and community outreach in the Upper South Region.

American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

7150 jobs
MATCH
Calculating your matching score...
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 21, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
Someone from OH, Canton just viewed Summer Internship - Multiple Departments at BPCM
Photo of the Rise User
Someone from OH, Mansfield just viewed Customer Care Representative at Gas South
Photo of the Rise User
Someone from OH, Mansfield just viewed Customer Service Representative at TaxRise
Photo of the Rise User
Someone from OH, Cincinnati just viewed Life Science Content and Community Specialist at Quartzy